The UPS Store

2.8
287 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4981 in St George offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Shoppes At Zion.

Details

  • DeliveryNot available

Location

The UPS Store
250 N Red Cliffs Dr, St George, UT
84790, United States

Hours

Reviews

2.8
287 reviews
5 stars
100
4 stars
22
3 stars
11
2 stars
20
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees received praise for their helpfulness and friendliness, others were reported as rude and dismissive, leading to mixed experiences.

Long Wait Times

Many customers consistently reported long wait times, often exceeding 30 minutes, due to understaffing and inefficient service.

Package Handling Issues

Several reviews highlighted problems with lost or mishandled packages, causing frustration among customers.

Staff Efficiency

Despite being busy, some employees were noted for their efficiency and ability to handle large crowds, while others were criticized for slow service and lack of urgency.
  • RP
    Robin P
    3 days ago
    1.0
    I had an Amazon package delivered to this store as they are listed on Amazon as a delivery location. I received confirmation from Amazon that my package was delivered, however this store lost it. I was told to leave my information and a manager would get back to me. I have tried to call to receive any update but I can only leave a message which has now been 3 days & 3 left messages, without any return phone call. Where is the customer service?! It's a fact that my package is in this store and I'm receiving no help in order to find it. This store has earned their low rating for sure.
  • RR
    Reese
    Jan 2, 2026
    1.0
    I have no idea why you even have a phone you don’t answer any phone calls. That’s really poor business effort I shipped a package and I was told that you could not put the PO Box on there so now the package is being sent back it cost me $40 and it was a gift for somebody so not only did it never get to its destination you guys refuse to answer your phone and not getting any help. This is just poor service hands-down.
  • KW
    Kylie Williams
    Dec 31, 2025
    5.0
    I was super duper flustered because I had 3 packages I needed to return and literally all of them had every problem known to man happen. There was no line and I BECAME the line but Kurt was the ultimate sweetheart and helped me with all of the problems while being patient and nice and telling me to stop being flustered lol. Give him 10 million dollars for being the ultimate certified cutie patootie 😁
  • IA
    Insane Adventures
    Dec 26, 2025
    5.0
    I've come to do Amazon returns with these guys several times and they always do a terrific job.
  • SS
    Sami Saman
    Dec 24, 2025
    5.0
    I had to ship two very heavy boxes. The gentleman that was working there was extremely polite and very helpful. Came out to hold the door as I was bringing the packages inside. Great service and staff. Thanks!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours of The UPS Store in St George?

The UPS Store is open Monday to Friday from 8:00 AM to 7:00 PM, and on Saturday and Sunday from 10:00 AM to 3:00 PM.