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Brand Certified

United States Postal Service

2.7
(160 reviews)

Business Details

3161 S West Temple, South Salt Lake, UT
84115, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3161 S West Temple to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3161 S West Temple, South Salt Lake, UT
84115, United States

Hours

Reviews

2.7
160 reviews
5 stars
58
4 stars
7
3 stars
7
2 stars
6
1 star
82

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, with specific mentions of employees like Derek and Luda.

Customer Service Issues

Several reviews highlighted significant problems with customer service, particularly with a staff member named Lyuda, who was described as rude and unhelpful.

Package Delivery Problems

Numerous complaints were made regarding lost or misdelivered packages, with customers expressing frustration over the reliability of the delivery service.

Long Wait Times

Customers reported long wait times and inadequate staffing, leading to frustration during busy periods.

Mixed Experiences

While some customers had positive experiences, others reported severe dissatisfaction, indicating inconsistency in service quality.
  • MS
    Mariel Shreve
    Jan 29, 2026
    5.0
    Everyone was super nice and very efficient.
  • MS
    Martin Sova
    Jan 28, 2026
    5.0
    Everyone here was very friendly, especially Jen who helped me out. Pleasant surprise considering the other bad reviews.
  • KC
    Kevin Croft
    Jan 16, 2026
    5.0
    Great people. And people make the place. Your all awsome
  • AS
    Amy Shaw
    Jan 12, 2026
    5.0
    This is a wonderful post office. I’ve never had anything but friendly, helpful staff and (fingers crossed it stays this way) it’s almost always quiet.
  • JF
    Jessica Freitez
    Dec 25, 2025
    1.0
    Constant issues with these people. I’ve lived at my apartment for almost a year. Over this time, I’ve had several packages delivered with usps and they fail to do their job nearly every single time. There was once a package that they just refused to carry out of their truck. They passed by my building 3 days in a row, marking it as “undeliverable” for no reason at all. They have open access to the main office, the package lockers, and my front door. No excuse. They sent the package back to the shipper and I had to drive to Colorado and back to pick it up myself. I had another package coming again recently and had the shipper request a signature upon delivery so it had a better chance of making it into my hands. Once again, USPS failed. They handed it over to the first person they saw, got a random signature and left. I was home waiting for it and was shocked to check the tracking and saw that it was delivered and signed off by a name that I didn’t recognize. No excuse-Do better. I’ve never had issues at any other address.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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