Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3161 S West Temple to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customer experiences with staff are mixed; while some employees are praised for their friendliness and helpfulness, others, particularly a clerk named Lyuda, are frequently criticized for rudeness and unprofessional behavior.
Service Efficiency
Customers report long wait times and inefficiencies, particularly during busy periods, leading to frustration and dissatisfaction.
Package Handling Issues
There are numerous complaints about lost packages, incorrect deliveries, and poor tracking, contributing to a lack of trust in the postal service.
Customer Service
Overall customer service is inconsistent, with some patrons receiving excellent assistance while others report dismissive and unhelpful interactions.
Location Convenience
Despite the issues, some customers appreciate the convenience of the location and the speed of service during less busy times.
HR
Henry Rivera
Nov 15, 2025
1.0
Mrs. Luda was probably the most unhelpful staff member I have ever interacted in a USPS. Bad attitude and rude towards me and another person.
ST
Sarah (Dogs in Translation)
Oct 9, 2025
2.0
One clerk is not enough to man the front, and the male supervisor hiding in the back surely could have come to help the poor employee trying desperately to get the line moving. Hire more staff, help your employees so you don’t LOSE staff. Felt so bad for the woman working at this location but had to leave after waiting for so long. The line genuinely hadn’t moved for over 20 minutes due to seniors needing extra help and while that’s understandable, having the supervisor come up to just help out could have saved everyone time and made the clerk feel supported.
AC
Akhil chandran
Oct 6, 2025
5.0
Very good and friendly staff
ES
Eric Sitta
Oct 3, 2025
5.0
Luda is so wonderful. I wish I was her son-in-law ♥️
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 3161 S West Temple?
This post office offers mail sending, package shipping, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this post office?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available.
What are the operating hours for this United States Postal Service?
Monday to Friday from 8:00 AM to 5:30 PM, Saturdays from 10:00 AM to 2:00 PM, and closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online at the USPS website and complete the setup in person at this post office with valid ID.
Is 24/7 access available for PO Boxes at this Post Office?
Most locations, including this one, offer 24/7 lobby access to PO Boxes but hours may vary, so verify with the local office.
What nearby post offices could I visit if this location is busy?
Nearby alternatives include USPS South Salt Lake Post Office and US Post Office, both within close proximity.
Are there dining options near the post office at 3161 S West Temple?
Yes, nearby you can visit Afghan Kitchen Authentic Middle Eastern Cuisine or BLU Beach Bar & Grill for meals before or after your visit.
If I need automotive services near the USPS location, where can I go?
Nearby options include Werners European Auto, Werner's Mercedes Repair, and Great Buy Auto for repairs and vehicle needs.
How can nearby places like Egg Products Co or Gift Hounds complement a visit to this post office?
You can pick up groceries at Egg Products Co or shop for gifts at Gift Hounds nearby, making your trip more convenient and efficient.