United States Postal Service

2.8
127 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10102 S Redwood Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10102 S Redwood Rd, South Jordan, UT
84095, United States

Hours

Reviews

2.8
127 reviews
5 stars
48
4 stars
6
3 stars
8
2 stars
4
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and friendliness of staff, many reported rude service and a lack of responsiveness, particularly over the phone.

Delivery Issues

Numerous complaints highlighted frequent misdeliveries, packages marked as delivered but not received, and significant delays in mail delivery.

Operational Efficiency

Customers expressed frustration with slow service, long wait times, and inconsistent hours of operation, including early closures.

Staff Performance

Mixed reviews on staff performance; some employees were noted for their kindness and helpfulness, while others were criticized for being rude or unhelpful.
  • BB
    Black Beard
    4 days ago
    5.0
    Best Post Office in the State of Utah! The people at the front desk are awesome. They are always smiling and willing to help. Very friendly atmosphere. They really make my daily trips to the Post Office enjoyable!
  • JB
    Judy Barron
    Dec 23, 2025
    5.0
    I have had a PO Box for many years plus use street delivery as needed. The staff here are the very best. They are kind and considerate in addressing each of the patrons needs. I have had a couple issues and they keep after it until there is a resolution. They deserve a raise! 👍
  • MA
    M A
    Dec 8, 2025
    1.0
    Just a heads up the USPS office is insanely slow. One person at the counter doing all the work while the rest are in the back doing nothing. The line takes forever and service is painful. This is why mail takes so long.
  • BM
    B. Murphy
    Feb 1, 2023
    4.0
    Red-haired lady was very friendly & helpful. I almost thought I wasn't at a USPS.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.