The UPS Store

4.1
284 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4389 in South Jordan offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Bangerter & 10400 South South-West Side Of Intersection In Harvest Point.

Details

  • DeliveryNot available

Location

The UPS Store
3731 W South Jordan Pkwy, South Jordan, UT
84009, United States

Hours

Reviews

4.1
284 reviews
5 stars
213
4 stars
4
3 stars
5
2 stars
10
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and efficient, with many customers highlighting individual employees like Kalyssa, Haleigh, and Bella for their exceptional service.

Quick Service

Customers frequently mention the quick turnaround times for processing returns and shipping, with many noting they were in and out of the store rapidly.

Positive Environment

The store is noted for its welcoming atmosphere, with employees creating a friendly and supportive environment, even during busy times.

Mixed Experiences

While many reviews are positive, there are some complaints about poor service and management issues, indicating inconsistency in customer experiences.

Helpful Staff

Employees are praised for their willingness to assist with various tasks, including printing, packaging, and navigating returns, making the process easier for customers.
  • LK
    Lee Klein
    3 days ago
    5.0
    I had a great experience today at this UPS store. Halei was behind the counter. She smiled and asked, “What can I help you with?” I placed a package on the scale, then asked her if she could tell the price to ship it UPS Ground and I also told her that I still need to write the shipping information on the package. There was a sticky on the package, that had the shipping address. She asked me for my driver's license which I had so I gave it to her. Soon after she handed the card back to me and asked me to confirm the shipping information on the register's display screen. I was very delighted that she had done that. With a little information added, she measured the box and asked me what was inside, which I told her, then she asked a question about the value. After providing the value of the items in the package for insurance purposes, she ran up all the information she needed on the register and provided me with the cost. I went ahead and paid and then she told me when the package would be delivered, handed me a receipt then she wished me a nice day. I thought it was very nice that she went ahead and put all the shipping information on the shipping label attached to the package so that I didn’t have to do it. I’ve been shipping things from the store for several years and have always had excellent service. I definitely will continue that.
  • WB
    Wendy Bennett
    Nov 16, 2025
    5.0
    Kalyssa was so helpful! I had so many returns and a lot of things that looked alike. She was very patient and helped me figure everything out. I hope I get her everytime because she was so great!!! Thank you!!!
  • CD
    Candace Dixon
    Nov 14, 2025
    5.0
    The entire staff at this store is awesome. Haleigh helped me ship a package. She made it super easy and much more cost effective than FedEx. Highly recommend for all your shipping needs.
  • AB
    Alexandra Beltran
    Nov 13, 2025
    5.0
    Excelente servicio me ayudaron muchísimo especialmente la niña que me atendió muy amable porque no hablo inglés pero ella fue muy amable gracias
  • DR
    Darkknight Rocks
    Nov 4, 2025
    5.0
    I had an absolutely exceptional experience at this UPS Store location. I came in needing notary services right at 6PM, realizing their notary service typically ends at 6:30 PM. I was stressed and thought I'd have to come back another day. However, Haleigh and the rest of the staff were incredibly accommodating and kind. They saw I was in a bind and graciously agreed to stay late to help me. Even though it was well past their closing time, Haleigh and team was meticulous, professional, and didn't rush through the paperwork at all. They made sure everything was done correctly without cutting any corners. They finally finished everything by 6:50PM You just don't find this level of customer service very often. I am so grateful for their willingness to go above and beyond. I will be using this store for all my future shipping and notary needs. Thank you, Haleigh and team!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4389 in South Jordan offer?

The UPS Store #4389 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.