The UPS Store

4.4
271 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6875 in South Jordan offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Trail Crossings (Smiths Marketplace).

Details

  • DeliveryNot available

Location

The UPS Store
5414 W Daybreak Pkwy C-4, South Jordan, UT
84009, United States

Hours

Reviews

4.4
271 reviews
5 stars
224
4 stars
2
3 stars
2
2 stars
3
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the staff for being friendly, helpful, and efficient, particularly highlighting Brooke's exceptional service.

Staff Knowledge

Many reviews noted the staff's knowledge and ability to assist with various shipping and printing needs.

Store Environment

The store is generally described as clean and well-organized, contributing to a pleasant customer experience.

Operational Issues

Some customers expressed frustration with the store's hours and staffing during busy times, leading to longer wait times.

Mixed Experiences

While many reviews were positive, a few customers reported poor service or lack of assistance with specific issues.
  • SH
    Sandy Hatten
    3 days ago
    5.0
    Brook is an absolute joy and welcomes everyone into the store. She is always bubbly and efficiently tends to the task at hand. She always makes helpful suggestions. Brook works quickly so that my visit to UPS store number 6867 is fast without any wasted time.
  • TM
    Travis Meyerhoffer
    4 days ago
    5.0
    Brooke is the absolute best!!! Not only is she super quick at her job, she is always happy and positive!! Which is something that is seldom seen with customer service people anymore. I actually look forward to seeing her and chatting while she does her job. Again Brooke is amazing. This store is also kept clean and tidy, great job UPS!!
  • KS
    kaydee Sorensen
    6 days ago
    5.0
    I go into a lot of UPS stores and none of them are as nice and as welcoming as this location. A lot of times it can be busy with all the Amazon returns, but I’ve seen the employees handle their cool under a lot of pressure. When I have to go to a UPS store, I will go out of my way just to go to this one. They’re doing a great job and I just thought that they deserve a good review.
  • B2
    BerlynT 23
    Nov 6, 2025
    5.0
    I didn’t get the girls name that was working this morning, but she is fantastic! I over heard her tell someone that if she gets a five start review she gets $5, but this girl deserves WAY MORE than that. Her customer service was outstanding, she got the job done fast, and had the best attitude while doing so. When I got there, there were probably 3 or 4 people in line before me and I was still in and out within 5 minutes and she was super kind and had the same kind attitude with each customer. She even gave my son a sticker! Best experience I’ve had at any ups store. Keep it up girl!
  • AP
    Aubrey Packard
    Nov 3, 2025
    5.0
    Brook is the perfect employee. Let me tell you why! She is competent, (when I go in she is usually helping a customer, while helping an employee, greeting those who enter AND flawlessly multitasking with all the operations) She is kind, but not too much. She is real, but professional. I’m telling you. I don’t write reviews often and have zero relationship with brook outside of the ups store transactions but she’s worth writing a review for. Honestly. I would HIGHLY recommend incentivizing her as much as you can so you don’t lose her. It’s not cliche. She’s actually the best!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6875 in South Jordan offer?

The UPS Store #6875 offers packing, shipping, printing, document finishing, mailbox rentals, shredding, faxing, notary services, computer access, and passport/photo ID services.