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The UPS Store #5517 in Saratoga Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Many customers praised the staff for being friendly, helpful, and efficient, often going above and beyond to assist.
Efficiency
Despite being busy, the store is noted for its quick service and ability to manage long lines effectively.
Issues with Shipping
Several reviews highlighted problems with lost packages and misleading information regarding shipping guarantees, leading to customer dissatisfaction.
Store Conditions
Some customers reported unpleasant odors and uncomfortable temperatures in the store, suggesting a need for better maintenance.
Pricing Transparency
Customers expressed frustration over unexpected charges for services and materials, indicating a lack of clear pricing information.
DD
D D (Don Diego)
Nov 6, 2025
2.0
It’s so busy and it takes forever just to drop off an Amazon return. Why not have an employee that only does Amazon returns so the rest of us don’t have to wait 15 minutes?
BL
Brad Lines
Oct 29, 2025
1.0
Really awful experience here, no ability to upgrade previously printed shipment label. Only could go home reprint and Redd delivered to the store. No one seems to care, but they're always busy because they're UPS.
SS
Sierra
Oct 15, 2025
5.0
So, unfortunately, I do not have a personal computer or printer. I'm currently trying for a work promotion/transfer. I worked up a couple nice cover letters, but since I'm just working from my phone, they were just emails. Not an actual Word document or PDF at all. Anyways, Annelise (an employee at this location) was beyond helpful in getting these cover letters printed for me. Absolutely amazing. To say she went 'above and beyond' is a gross understatement. Do keep in mind: Idid not make it easy on her. The 'cover letters' were really just nicely written and formatted emails. After sending Annelise email that had three different cover letters, she had to do the work of transferring everything to an actual Word document, and then she Continued to go the extra mile by formatting everything and separating the individual cover letters. She was so quick and efficient about it to! I swear, when I got there I thought I was going to be spending all day in the line that was practically going out the door. They were helping me less than 10 minutes later.
I really feel bad for making her job so difficult; although, she made it look easy. And, with such a nice attitude the whole time! I really can't thank her enough, and she wouldn't accept a tip (although I tried).
If anybody in management comes across this review, I want you to know you have an incredible employee here. Annelise is fast, kind, knowledgeable, problem-solving... I really can't say enough. May I suggest a hefty raise with a bonus check on top. In case that isn't possible, I hope she at least gets a little recognition to celebrate her personal excellence and contribution to her team.
Oh, and the whole thing was about $2. And, while I was there I made other copies of stuff, not just those cover letters. Thank you ❤️
HM
Heather M.
Oct 13, 2025
3.0
Friendly service but there's this really weird musty/moldy smell at this location. Almost like a dog peed or something and they tried to unsuccessfully clean it. Location owner def needs to replace the carpet or something..
JD
Jessica Davidson
Oct 10, 2025
5.0
Griffin was excellent he helped me immediately dispite how busy it was and he was able to answer all our questions and when the printing quote was too much he was nice enough not to charge me for the test page
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What types of services does The UPS Store #5517 in Saratoga Springs provide?
The UPS Store #5517 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #5517?
The store is open Monday through Friday from 8:30 AM to 6:30 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store #5517 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, but holiday hours may vary.
Does The UPS Store #5517 observe any holiday closures?
Yes, the store is closed on certain holidays, including November 27, December 25, December 31, January 1, and January 19.
What payment options does The UPS Store #5517 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #5517 located?
It is located at 212 E Crossroads Blvd, Saratoga Springs, UT 84043, USA.
Can customers find mailing and shipping supplies at The UPS Store #5517?
Yes, they offer office products, mailing supplies, moving boxes, stamps, and postage.
Are there any nearby restaurants where customers can grab a meal before or after visiting The UPS Store #5517?
Yes, nearby restaurants include Subway, Sean's Smokehouse (barbecue), Twisted Sugar (bakery and desserts), El Mexiquense Grill (Mexican), and Viet Deli (Vietnamese).
What nearby businesses offer complementary services for small business owners visiting The UPS Store #5517?
Nearby complementary businesses include AMP Digital Marketing and Proovn for marketing and web design, Shred Nations for shredding services, and Ascend Bookkeeping for financial services.
How can customers combine a visit to The UPS Store #5517 with personal care or wellness services nearby?
Customers can visit nearby beauty and wellness establishments such as Caribbean Nails, I Lash For U, Prime IV Hydration & Wellness, Goodman Chiropractic, and Top Shelf Barber Lounge before or after their visit.