The UPS Store

3.9
550 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5517 in Saratoga Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
212 E Crossroads Blvd, Saratoga Springs, UT
84043, United States

Hours

Reviews

3.9
550 reviews
5 stars
374
4 stars
21
3 stars
9
2 stars
14
1 star
132

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, often going above and beyond to assist.

Efficiency

Despite being busy, the store is noted for its quick service and ability to manage long lines effectively.

Issues with Shipping

Several reviews highlighted problems with lost packages and misleading information regarding shipping guarantees, leading to customer dissatisfaction.

Store Conditions

Some customers reported unpleasant odors and uncomfortable temperatures in the store, suggesting a need for better maintenance.

Pricing Transparency

Customers expressed frustration over unexpected charges for services and materials, indicating a lack of clear pricing information.
  • DD
    D D (Don Diego)
    Nov 6, 2025
    2.0
    It’s so busy and it takes forever just to drop off an Amazon return. Why not have an employee that only does Amazon returns so the rest of us don’t have to wait 15 minutes?
  • BL
    Brad Lines
    Oct 29, 2025
    1.0
    Really awful experience here, no ability to upgrade previously printed shipment label. Only could go home reprint and Redd delivered to the store. No one seems to care, but they're always busy because they're UPS.
  • SS
    Sierra
    Oct 15, 2025
    5.0
    So, unfortunately, I do not have a personal computer or printer. I'm currently trying for a work promotion/transfer. I worked up a couple nice cover letters, but since I'm just working from my phone, they were just emails. Not an actual Word document or PDF at all. Anyways, Annelise (an employee at this location) was beyond helpful in getting these cover letters printed for me. Absolutely amazing. To say she went 'above and beyond' is a gross understatement. Do keep in mind: Idid not make it easy on her. The 'cover letters' were really just nicely written and formatted emails. After sending Annelise email that had three different cover letters, she had to do the work of transferring everything to an actual Word document, and then she Continued to go the extra mile by formatting everything and separating the individual cover letters. She was so quick and efficient about it to! I swear, when I got there I thought I was going to be spending all day in the line that was practically going out the door. They were helping me less than 10 minutes later. I really feel bad for making her job so difficult; although, she made it look easy. And, with such a nice attitude the whole time! I really can't thank her enough, and she wouldn't accept a tip (although I tried). If anybody in management comes across this review, I want you to know you have an incredible employee here. Annelise is fast, kind, knowledgeable, problem-solving... I really can't say enough. May I suggest a hefty raise with a bonus check on top. In case that isn't possible, I hope she at least gets a little recognition to celebrate her personal excellence and contribution to her team. Oh, and the whole thing was about $2. And, while I was there I made other copies of stuff, not just those cover letters. Thank you ❤️
  • HM
    Heather M.
    Oct 13, 2025
    3.0
    Friendly service but there's this really weird musty/moldy smell at this location. Almost like a dog peed or something and they tried to unsuccessfully clean it. Location owner def needs to replace the carpet or something..
  • JD
    Jessica Davidson
    Oct 10, 2025
    5.0
    Griffin was excellent he helped me immediately dispite how busy it was and he was able to answer all our questions and when the printing quote was too much he was nice enough not to charge me for the test page

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What types of services does The UPS Store #5517 in Saratoga Springs provide?

The UPS Store #5517 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.