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Visit your local Post Office™ at 8850 S 700 E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are described as rude and dismissive.
Passport Services
Many customers reported negative experiences with passport processing, citing long waits, unhelpful staff, and confusion over appointment requirements.
Package Handling
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the lack of accountability and poor tracking updates.
Staffing Issues
Several reviews mention understaffing leading to long wait times and inadequate service, particularly during busy periods.
Mixed Experiences
While some customers had positive interactions, many others reported feeling ignored or mistreated, suggesting a need for improved staff training and morale.
ND
Nate Drake
4 days ago
1.0
I don’t usually leave reviews for public service places. Because you know…what’s the point? What are we going to do? Just not get stuff delivered? And they know that. That’s why they can be awful!
But I figured this story was entertaining.
Had to drop a shipment of books off.
It was heavy but I didn’t tell any lies about the weight etc.
So I’m huffing and puffing to the counter.
Noemi looks at me like I’m the last man on earth. I thought “here we go” and my tingle was spot on.
“You dropping off?”
“Yeah”
“Have a good day”
“Can I get a receipt?”
“We don’t scan those boxes”
“You don’t can those boxes”
“Media Mail is the CHEAPEST option”
“Right, but I ship media mail all the time and always get proof that I’ve dropped off the parcel”
“It’s too heavy”
“But you’re the post office”
She did seem perplexed by this.
Proceeds to just push my parcel/goods off her counter so it falls off the edge and upside down.
Notice how she could move the box just fine then but not to put it on the scales?
“What ya doing?! There’s books in there”
“Sir, this box is going to go upside down hundreds of times between now and then. It will be upside down on the conveyor belt and will go upside down in the van”
“The van is going to go upside down?”
Silence.
“Did you not package the contents carefully?”
“Yeah but to be fair I didn’t think someone would just blatantly demonstrate a total disregard for a customers’s items in front of that customer”
Silence.
“I would just like this scanned, please”
Then thankfully, the man next to her comes and just does it.
Weird that because I thought it was too big for the scales.
Made to feel small, cheap and pathetic just for dropping off a large box.
Wife said I should make a formal complaint.
But who to?
She’s probably the one in charge!
JW
Jack Worthington
Nov 8, 2025
4.0
Some staffers are very kind and knowledgeable
SS
Spencer
Oct 15, 2025
1.0
Terrible experience. They say that passport walkin hours are between 3:30-4:30 pm, yet the lady in glasses told me the passport “guy” shut it down at 4. I got there at 4:17 so I expected they would still be in operation. She said she would go speak with him, then disappeared and never returned. I waited for more than 20 minutes and she didn’t ever come back or even tell me they were done. Awful place
NN
Noni
Aug 27, 2025
5.0
The two people working at 2:30 on 8/27 were amazing. I didnt get the ladies name but she was extremely helpful in finding which package i needed for my items, and Kyle was very sweet and funny at check out. I had a lovely experience and will be coming back. It honestly shocked me to see how low their reviews are here, the staff was wonderful!
CV
Chris V
Aug 22, 2025
5.0
Troy was awesome! First time getting my passport as an adult and he made it easy and hilarious. I was worried that I'd forget a step or a document and Troy stepped right in and walked me through the process quickly and made sure I was taken care of. Just a really solid experience. I definitely recommend getting your passport here if you want an easy and good experience, and you'll especially experience that if it's Troy that helps you. Thank You for your service in the military, Troy, and for your great help!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 8850 S 700 E?
You can send mail and ship packages, buy money orders, rent PO Boxes, apply for passports, get passport photos, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport application at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also provide passport photo services. Be sure to complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Appointments are generally required for passport services using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at 8850 S 700 E?
The Post Office is open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 3:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at the USPS website. Then, complete the setup in person at this Post Office with valid ID.
Are the PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, though access hours may vary by location. Check with your local Post Office for exact lobby hours.
What nearby automotive services can I find close to the United States Postal Service at 8850 S 700 E?
Nearby automotive services include Chevron Station Sandy for fuel, Expert Auto Glass for repairs, and Big O Tires for tire sales and repair, helpful if you need vehicle services before or after your postal visit.
Are there any nearby financial or insurance services near this Post Office?
Yes, Brighton Advocates, Harrington Wealth Services, Clarity Insurance Advocates, APA Benefits, and Nielsen Benefits Group provide financial advising and insurance services nearby.
What nearby health and medical services are available near the United States Postal Service?
Nearby health providers include Freedom Healthcare medical center, One to One Physical Therapy, and nurse practitioners Mr. Gavin Woods NP-C and Mrs. Shaune Bullock NP-C.
Is there public transportation or government buildings near this Post Office that customers might visit?
Near the Post Office, you can find another United States Postal Service location and the United States Government building, which are convenient for multi-service visits.