FedEx Office Print & Ship Center

Reviews

• DH

  Devi Hasan

  Mar 20, 2026
  5.0
  Excellent CS experience here. The staff here helped me get my documents ready for shipping. Thank you to Liv and her colleague at the front desk for being so helpful and professional. I’ll definitely be coming back to this spot for my shipping and printing needs!
• AJ

  Aricka Johnson

  Mar 20, 2026
  5.0
  Thank you Lovance and Team FedEx Broadway in Salt Lake City! I appreciate your help with our docs to have an amazing conference!!
• AN

  Andrew Nielsen

  Nov 12, 2025
  1.0
  I work in IT for a company that ships laptops weekly. I have shipped laptops for 5 years using FedEx and UPS. I went to this location today to ship some laptops. My usual drop off location was closed (ship center in Draper). I have the labels and everything ready to. I ran out of tape at work, so the boxes weren’t tapped closed. It was 2 Apple MacBooks and one Dell PC. The employee Julia told me that she would have to refuse the inspection on these laptops because they weren’t tapped. So if anything happened to them in transit, FedEx would not be liable. I have never been told anything like this when shipping a laptop. And I box them up at home and drop them off without tape all the time. Julia claimed that she was on camera and she could lose her job if she tapped them. We went back and forth a little bit. I was just kind of baffled. Usually I walk in, maybe ask for some tap or a shipping mailer. Scan it, get a receipt, no problem. Takes less than a minute or two. Then Julia said she would do it this one time. I asked her if she could give me proof that they would be covered. She said she couldn’t but it was in the system. I asked her how she could guarantee it and asked what happens when this is the one time ever that there is an issue and our laptops get damaged? How do I know she isn’t going to refuse in the system? Again, she gave me the “I’m on camera” spiel. So I mean… you don’t want to do it because you can get fired. Now you’re willing to do it, but you can’t guarantee it, but I should trust you because you can get fired if you lie? Uh… what? So yeah, I got sketched out and I’m just going to cancel the 3 shipping labels and do them overnight for UPS tomorrow. These were being shipped overnight. (I was dropping them off at 6:40 pm, so they’d go out Thursday and arrive Friday.). Each laptop cost between $150 - $200 to ship. So about around $450 - $600 total for these 3 machines. I work for a cyber security company. These were 3 laptops for software engineers. The 2 Macs are about $4500. The PC is about $3500. I am not going to ship off $12,500 worth of laptops, and pay $600 additional dollars to FedEx, to be told that they are refusing inspection and that if anything happens, even if it’s FedEx’s fault, that I will be responsible for any damage to them. All because the boxes weren’t taped when I walked in the door. That’s unacceptable. Tomorrow I will be revoking the individual FedEx logins of everyone on my team. Our company will now ship exclusively through UPS except for the handful of laptops we ship/receive from Canada. This was all because a few boxes weren’t tapped when I went to drop them off. Unbelievable.
• ME

  Mister E

  Nov 5, 2025
  3.0
  You just never know
• TB

  Taylor Bouck

  Oct 30, 2025
  5.0
  Not sure what happened with these other reviews, Liv was extremely helpful & pleasant.

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