United States Postal Service

3.1
187 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1760 W 2100 S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1760 W 2100 S, Salt Lake City, UT
84199, United States

Hours

Reviews

3.1
187 reviews
5 stars
85
4 stars
8
3 stars
7
2 stars
7
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning employees like Darren, Phillip, and Sue for their exceptional service.

Package Handling

There were numerous complaints about packages being lost, misdelivered, or taking an excessively long time to arrive, leading to frustration among customers.

Facility Experience

Customers noted that the location is clean and well-maintained, with ample parking, contributing positively to their overall experience.

Appointment Issues

Several reviews highlighted difficulties with scheduling and managing appointments, particularly for passport services, indicating a need for better communication and system improvements.
  • HM
    Halee Morse
    Dec 15, 2025
    5.0
    I have been coming to this location for about 6 months now. I run a small business, and the crew is AMAZING! I’ve gained a relationship with a few of the workers there, they handle my packages with care, and I know I can trust them and count on them to get my packages processed quickly! Darren and Phillip are the best! 😊 Thank you for the exceptional workers you have here!
  • MK
    Moker K-Q
    Nov 5, 2025
    5.0
    Fantastic passport renewal experience here.
  • RH
    R H
    Nov 3, 2025
    5.0
    Passport services were just simple and straightforward thanks!
  • BL
    B L
    Oct 6, 2025
    5.0
    I visited a location earlier today and experienced the worst customer service. Given their power was out I then drove over to this location where I had the pleasure of working with Jonathan. He was quick polite and even built rapport with me. I will most definitely be using this location moving forward! Thank you Jonathan for helping me with my address change!
  • JC
    John Cutler
    Sep 9, 2025
    5.0
    In September 2025, we visited the United States Post Office on 2100 South 1760 West in Salt Lake City, Utah. We had to take care of fingerprinting for a background check. This Post Office has ample parking available, and it is a clean and well-maintained facility. Suzanne was friendly and helpful, and she took care of the fingerprinting. We had a good experience visiting this USPS Salt Lake City location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.