United States Postal Service

3.1
132 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1953 S 1100 E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1953 S 1100 E, Salt Lake City, UT
84106, United States

Hours

Reviews

3.1
132 reviews
5 stars
60
4 stars
9
3 stars
5
2 stars
5
1 star
53

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Thelma and Ms. Bell.

Long Wait Times

Numerous reviews highlighted long wait times due to understaffing, especially during busy hours, leading to frustration among customers.

Customer Service Issues

Several customers reported poor customer service experiences, including unhelpfulness and rudeness from some staff members, as well as difficulties in reaching customer support.

Package Handling Problems

There were multiple complaints about lost or misdelivered packages, with customers expressing dissatisfaction over the handling of their mail.

Facility Conditions

The post office was generally described as clean and well-organized, with ample parking, although some customers noted it could get crowded.
  • CL
    Chelsea Lieberman
    4 days ago
    1.0
    Robin Hartung came in to deliver mail to my business establishment while she was working on the clock delivering mail and completely harassed me and my co workers that we should service her for a half hour. Super unprofessional and she should not be working for the post office.
  • HR
    Henry Rivera
    Nov 15, 2025
    5.0
    It’s a busy location but the staff members are very helpful and friendly.
  • MS
    maxwell carl scott
    Oct 14, 2025
    1.0
    Said this for a while but the government should consider hiring more than 1 employee at the post office window
  • IM
    iqbal mohamad
    Sep 6, 2025
    5.0
    Ms Bell is awesome she is so kind and helpful and professional in her work and respectful with everyone, now is our duty to pay her Respect with 5star rating.thanks
  • SF
    Sami Fahad
    Aug 23, 2025
    5.0
    Vivian at USPS was super helpful and pleasant. She made my address change easy, even though I had to do it twice.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.