United States Postal Service

3.2
134 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1953 S 1100 E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1953 S 1100 E, Salt Lake City, UT
84106, United States

Hours

Reviews

3.2
134 reviews
5 stars
62
4 stars
9
3 stars
5
2 stars
5
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Staffing Issues

Numerous reviews mentioned long wait times due to insufficient staffing, especially during busy periods.

Package Handling

Several customers reported issues with lost or misdelivered packages, leading to frustration and dissatisfaction.

Mixed Experiences

While some customers had positive experiences, others reported unprofessional behavior and poor service from certain staff members.
  • MT
    Margaret Thompson
    Dec 20, 2025
    5.0
    Very friendly and fast service!
  • ME
    Michael Eldridge
    Nov 25, 2025
    5.0
    Efficient, helpful, friendly! Compared to my experience in places like NYC and Boston these folks are truly gems
  • CL
    Chelsea Lieberman
    Nov 20, 2025
    1.0
    Robin Hartung came in to deliver mail to my business establishment while she was working on the clock delivering mail and completely harassed me and my co workers that we should service her for a half hour. Super unprofessional and she should not be working for the post office.
  • HR
    Henry Rivera
    Nov 15, 2025
    5.0
    It’s a busy location but the staff members are very helpful and friendly.
  • MS
    maxwell carl scott
    Oct 14, 2025
    1.0
    Said this for a while but the government should consider hiring more than 1 employee at the post office window

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.