United States Postal Service

2.8
126 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 801 N Redwood Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
801 N Redwood Rd, Salt Lake City, UT
84116, United States

Hours

Reviews

2.8
126 reviews
5 stars
46
4 stars
8
3 stars
5
2 stars
6
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some employees praised for their kindness and helpfulness, while others are described as rude and unprofessional.

Package Handling

Numerous complaints about lost packages, incorrect deliveries, and poor tracking updates, leading to frustration among customers.

Staff Professionalism

Several reviews highlight a lack of professionalism and organization among staff, with instances of employees being dismissive or unhelpful.

Operational Issues

Customers report problems with the post office's hours, accessibility, and overall efficiency, including long wait times and unresponsive phone lines.
  • JH
    Jace Henney
    3 days ago
    1.0
    Employees are very rude. Expect me to know how things work when they don't even do their job, then get mad at me they have to explain when they didn't do their part. These people don't disappoint to ruin my day everyday.
  • MR
    Matthew Rine
    Dec 28, 2025
    5.0
    Very friendly and helpful staff!
  • DM
    Daniel Mederos
    Dec 20, 2025
    5.0
    The staff gets all the stars!
  • TA
    Taylor Arney
    Dec 12, 2025
    5.0
    I actually am shocked at the reviews for this post office bc I have an amazing experience every time. The staff has always been so friendly and kind to me.
  • SB
    Susan Boone
    Nov 22, 2025
    2.0
    WORST POST OFFICE EVER! they continually LOSE PACKAGES that go thru this post office. Even when you have a tracking number and file a claim, they dont care!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.