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Visit your local Post Office™ at 801 N Redwood Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some employees are praised for their kindness and helpfulness, others are reported as rude and unprofessional.
Efficiency Issues
Several customers experienced delays and inefficiencies, including packages not being scanned, misdelivered mail, and poor handling of package returns.
Staff Attitude
There are numerous complaints about staff attitude, with some employees being described as dismissive or unhelpful, leading to frustration among customers.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with specific employees who provided exceptional service.
Operational Challenges
Customers noted operational challenges such as inconsistent hours, lack of staff, and issues with package handling that contribute to overall dissatisfaction.
SB
Susan Boone
2 days ago
2.0
WORST POST OFFICE EVER! they continually LOSE PACKAGES that go thru this post office. Even when you have a tracking number and file a claim, they dont care!
PY
P.P. Youmbo
Nov 14, 2025
5.0
Kindness And respect is the most important gift that can be given at no cost, and provides more joy than anything that you can purchase in a store. A postal worker was rude and disrespectful to me today. But another employee, her name is Mimi gave me the most pleasant exchange from the other side of the room she smiled at me and thanked me for coming to the post office and just that smile made the whole experience worth it to me Because she cared enough to make sure that I was OK before I left the store. Thank you, Mimi, for being a respectful, kind young woman, and I wish you all a success in the world.
SC
Salt Print Co.
Nov 10, 2025
1.0
I drop off several packages every weekend since they’re closed on weekdays. They don’t scan them in and my customers don’t get updates until the package is delivered. They are slowly ruining my business…
JO
Josh Olsen
Nov 1, 2025
1.0
My package was marked return to sender, I immediately contacted them and told them to not return to sender and supplied new address and delivery instructions. They confirmed they’d stop the return to sender and then get the package to me the next day. I was so grateful because I’ve been waiting a week for this package and the delivery date has kept moving back. Later, same day after our conversation and after business hours, I got notified my package was once again, returning to sender. I called them the next morning right as the opened and they said they sent the package back. Super disheartening and I feel like this should have been preventable. Useless customer service, there’s definitely a reason USPS is going out of business.
AM
Anthony Mosley
Oct 21, 2025
1.0
Man just to rent a mailbox from theses guys they want your mortgage your car registration or a voter registration like they the police if a i.d in a second form of i.d not good enough not worth my time .
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 801 N Redwood Rd?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this Post Office location.
Can I apply for a first-time passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and most locations can also take your passport photo. Remember to complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Most Post Offices with passport services have set hours and require you to schedule an appointment through the online scheduler. Limited walk-in passport hours are available at select locations.
What are the operating hours of the USPS at 801 N Redwood Rd?
Monday through Friday, the Post Office is open from 8:30 AM to 5:30 PM. On Saturdays, it is open from 10:00 AM to 2:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online via USPS's official website. You will then complete the setup in person at the Post Office.
Are the PO Boxes accessible after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this local Post Office for specific lobby hours.
Which nearby places can I visit before or after my visit to the USPS at 801 N Redwood Rd?
Nearby you can visit the Indian Summer Native American Art gallery and restaurant, grab a meal at Hacienda Mexican Grill or Pizza Hut, or shop at discount stores like Dollar General and Dollar Tree.
Are there financial services close to the USPS at 801 N Redwood Rd?
Yes, nearby financial institutions include Zions Bank Rose Park, Mountain America Credit Union, and Wells Fargo Bank, where you can access banking and ATM services.
Is there public transportation or helpful services near the USPS that can assist me in getting there?
While exact public transit details aren't listed, the area has various retail and service locations like Rent-A-Center and Family Cuts hair salons, which might be landmarks or stops near the Post Office.
How can I find more information or make appointments for services at this USPS location?
You can visit the official USPS location page online or use their online scheduler for passport appointments. Their website and contact numbers are listed for additional support.