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United States Postal Service

2.8
(127 reviews)

Business Details

801 N Redwood Rd, Salt Lake City, UT
84116, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 801 N Redwood Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
801 N Redwood Rd, Salt Lake City, UT
84116, United States

Hours

Reviews

2.8
127 reviews
5 stars
47
4 stars
8
3 stars
5
2 stars
6
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for their kindness and helpfulness, others are reported as rude and unprofessional.

Package Handling

Numerous complaints about lost or mishandled packages, with customers expressing frustration over the lack of accountability and follow-through.

Staff Professionalism

Several reviews highlight unprofessional behavior from staff, including dismissive attitudes and lack of knowledge about procedures.

Operational Issues

Customers frequently mention problems with the post office's hours, accessibility, and overall efficiency.
  • TS
    Timothy Sawyer
    Jan 23, 2026
    5.0
    The lady I dealt with was extremely kind, personable, understanding and informative.
  • JH
    Jace Henney
    Jan 10, 2026
    1.0
    Employees are very rude. Expect me to know how things work when they don't even do their job, then get mad at me they have to explain when they didn't do their part. These people don't disappoint to ruin my day everyday.
  • MR
    Matthew Rine
    Dec 28, 2025
    5.0
    Very friendly and helpful staff!
  • DM
    Daniel Mederos
    Dec 20, 2025
    5.0
    The staff gets all the stars!
  • TA
    Taylor Arney
    Dec 12, 2025
    5.0
    I actually am shocked at the reviews for this post office bc I have an amazing experience every time. The staff has always been so friendly and kind to me.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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