United States Postal Service

4.3
72 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 3350 S 2940 E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3350 S 2940 E, Salt Lake City, UT
84109, United States

Hours

Reviews

4.3
72 reviews
5 stars
57
4 stars
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3 stars
1
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10
  • KC
    Kenneth Craig
    Dec 11, 2025
    2.0
    Don't know why this office can't get hold mail requests right. When I hold mail on-line some mail still get's delivered. The office manager told me it's better to come in and fill out their form. I did that and they still don't hold mail properly. I recently asked to have my mail delivered to my home after the hold date IT WAS DELIVERED TO MY HOME A DAY EARLIER THAN REQUESTED. The point of holding mail is to secure my mail and not make it obvious I'm away. The Millcreek post office has failed me again and again.
  • BM
    BOBBY MICALOTAS
    Aug 21, 2025
    5.0
    This review is just for this specific post office and moreover for a specific employee they have named Tom. After calling six separate post office in the salt lake valley ( each &every one of them hanging up on me multiple times or just letting it go to the busy signal ). I finally got in touch with customer service & they told me that they couldn't tell me anything about whether my mail was being held or not ( which is the only thing I wanted to know ). I'm not computer literate really & I just wanted to speak to a live person but after 2 hours of trying I was about ready to just go down there & explode on these people. Even though I live in downtown salt lake I contacted Tom at the Millcreek post office because he was the only person who would answer the phone. Not only did he understand how frustrated I was & said how odd it was that nobody else would answer. he then asked me to give him my number & said he would personally figure out what was going on with my mail. even though he wasn't in my area at all, after about 45 minutes he called me back & told me exactly what was going on with my mail. He was amazing. Above and beyond. a shining example of kick butt postal worker. Wasn't it customer service didn't have to do it but he did. You should give this man a raise Make him a manager and have him teach the rest of your employees how to do their damn jobs. I was so furious I was ready to go down there and create the biggest scene and vent out all my frustration on those people at my local post office. Five stars for Tom and Mill Creek post office the rest of them if I could give them a zero I would anything our tax dollars pay for that nonsense well you can't even talk to a live person and get run around by AI and caring employees who just hang up on you literally. Thank you again Tom you are the man.
  • JA
    Jolene Andersen
    Jan 2, 2021
    5.0
    The postal workers at this location are the best! I am there frequently and they are always helpful and friendly, which is not the case at many other locations I have visited.
  • DB
    Diane Beam
    Sep 3, 2016
    5.0
    great people and service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.