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Brand Certified

United States Postal Service

2.6
(247 reviews)

Business Details

4989 S State St, Salt Lake City, UT
84107, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4989 S State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4989 S State St, Salt Lake City, UT
84107, United States

Hours

Reviews

2.6
247 reviews
5 stars
70
4 stars
23
3 stars
11
2 stars
12
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the staff for being friendly and helpful, many others reported poor service, including unhelpfulness and rudeness from certain employees.

Delivery Issues

Numerous complaints were made about lost packages, incorrect deliveries, and unreliable service, with many customers expressing frustration over undelivered items.

Long Wait Times

Customers frequently noted long lines and slow service, often citing that only one employee was available to assist a large number of customers.

Parking Problems

A significant number of reviews mentioned inadequate parking for customers, with employees taking up spaces meant for patrons.
  • AK
    Agnes Krol
    Feb 25, 2026
    1.0
    Avoid this location at all costs. Every single time I come here it takes over 20mins to get stamps and mail out an item. This time was closer to 40mins. Absolutely ridiculous.
  • NK
    Nicholas Kubilius
    Feb 12, 2026
    1.0
    So expensive to ship a small box, and they wouldn't even tape it for me. I HAD to buy a 4 dollar, very small, roll of tape. Come on... They couldn't give me 10 inches of tape. Ridiculous
  • AC
    Anni C
    Jan 29, 2026
    1.0
    They hardly ever pick up the phone after calling non stop, they lose packages, and they make promises they can't keep. Screw this particular office
  • CO
    Courtnei Olsen
    Jan 21, 2026
    5.0
    I didn’t catch her name, but the sweet girl with black hair and glasses was so kind! So personable and cute! Great experience
  • MG
    Melisa Genaux
    Dec 23, 2025
    5.0
    They are always super helpful and efficient. Sometimes understaffed, but the people working strive to expedite the process as much as possible, with available resources.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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