The UPS Store

4.6
552 reviews
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Business Details

2223 S Highland Dr, Salt Lake City, UT
84106, United States
(801) 485-3377
https://locations.theupsstore.com/ut/salt-lake-city/2223-s-highland-dr
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1986 in Salt Lake City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On Highland Dr - North Side Of Theatre Complex.

Details

  • DeliveryNot available

Location

The UPS Store
2223 S Highland Dr, Salt Lake City, UT
84106, United States

Hours

Reviews

4.6
552 reviews
5 stars
485
4 stars
11
3 stars
3
2 stars
7
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and accommodating, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers frequently mention quick service and minimal wait times, making their experiences smooth and hassle-free.

Mixed Experiences

While most feedback is positive, there are isolated reports of negative interactions, particularly regarding specific staff attitudes and issues with package handling.

Support for Returns

The store is praised for its assistance with returns, with many customers noting the staff's patience and helpfulness during the process.

Accessibility

The location is noted for being easy to access, with a clean and organized environment that enhances the customer experience.
  • JJ
    Jerry Ruth (Dr. Jerry)
    1 day ago
    5.0
    Fantastic service! I had eight packages to mail, and Aubrey had me in and out of the store in record time. They also made sure all my parcels were securely taped so they would get to their destinations in good shape. This store is my favorite place in SLC to mail packages and is WAY better than the post office.
  • EH
    Ethan Hummel
    4 days ago
    5.0
    Corbin and Miles were very efficient and had me in and out quickly. Thank you!
  • AG
    Aathma Creative Group
    Oct 24, 2025
    5.0
    Just talked to Maurice, very helpful, best place for a mailbox and shipping services, they always come through!
  • AB
    August Blake
    Oct 8, 2025
    5.0
    The staff were super helpful. I needed to send an urgent fax and they were able to help me with everything I needed. Also in the short time I was there they dealt with 6 other customers very quickly with no wait at all. Best UPS store I've been to.
  • BL
    Ben Loria
    Sep 21, 2025
    5.0
    Amazing customer service! Helped me out by letting me take some copies for free when the payment terminal wouldn’t recognize my card. Ups is the best!
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1986 in Salt Lake City offer?

The UPS Store #1986 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.