The UPS Store

4.5
460 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3851 in Salt Lake City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 4th South Market Place.

Details

  • DeliveryNot available

Location

The UPS Store
358 S 700 E, Salt Lake City, UT
84102, United States

Hours

Reviews

4.5
460 reviews
5 stars
395
4 stars
9
3 stars
3
2 stars
7
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Employees are consistently described as helpful, friendly, and accommodating, providing excellent support to customers.

Efficiency

The store is noted for its quick service, even during busy times, making the shipping and printing processes easy for customers.

Parking Issues

Some customers reported negative experiences related to parking in the shopping center, which affected their overall satisfaction with the store.

Mixed Experiences

While most feedback is positive, there are mentions of issues with package tracking and a lack of support from the corporate side.

Pricing Concerns

Customers expressed dissatisfaction with charges for printing prepaid labels, feeling it was unnecessary compared to competitors.
  • VM
    Vanessa Menendez
    4 days ago
    5.0
    I was in a panic today preparing for a flight and forgot my wallet. I really needed a printed contract for the trip. Owen (Nate was there too smiling) kindly dealt with me as I tried to figure out how to pay with my phone. They were amazing. Thanks guys for taking care of this crazy girl in a rush.
  • AG
    Austin Goode
    Nov 7, 2025
    1.0
    Sent a package through this location and the package arrived completely destroyed. The contents in the package fell out and my client never received the goods. Very frustrated with this experience. I'm trying to file a claim online and it's almost impossible to connect with someone or find an email address.
  • SK
    sreekanth k.s.
    Oct 28, 2025
    5.0
    Visited today , employees helped with all our requirements. Fast service too
  • HB
    Heather Belnap
    Oct 22, 2025
    5.0
    Incredibly helpful, as always! This branch is the best. Amd when I’ve forgotten to tape up a package or print off a label, they’ve helped a sister out!
  • GG
    George
    Sep 6, 2025
    1.0
    The shopping center they’re based in is running a parking racket. I parked in the lot and patronized the UPS Store and they put a boot on my car. They make you pay $75 to take it off. I had things to do and they made me late and couldn’t stick around too long to fight it. This all stems from some beef the businesses in this shopping center have with Jimmy John’s. The parking lot scam artists make six figures from this scheme, you can look up the article Planet Money did on them. UPS deserves a one star because when I called and complained about it they acted like they had no idea what I was talking about. But really they do and support these guys to punish Jimmy John’s for not paying into the racket. Hey UPS if you don’t support this then complain to your landlord that you don’t want these scam artists operating in your lot. This happened earlier this year but I just remembered to write the review when I went back.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #3851 in Salt Lake City offer?

The UPS Store #3851 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.

Where is The UPS Store #3851 located?

It is located at 358 S 700 E Ste B, Salt Lake City, UT 84102, USA in the 4th South Market Place area.