The UPS Store

4.1
67 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1540 in Salt Lake City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northwest Of Cottonwood Mall Next To Einstein Bagels.

Details

  • DeliveryNot available

Location

The UPS Store
4760 S Highland Dr, Salt Lake City, UT
84117, United States

Hours

Reviews

4.1
67 reviews
5 stars
49
4 stars
3
3 stars
0
2 stars
2
1 star
13
  • BB
    Britni Brooks
    Oct 23, 2025
    5.0
    This UPS store is usually super busy and I know it can get overwhelming for some of the employees. I have to give a huge shout-out to Jonte. He is extremely helpful, friendly and always has a smile. Jonte is definitely an employee I would want as the face of my company.
  • NV
    Nancy Victoria
    Nov 2, 2023
    5.0
    Employees are very helpful and friendly.
  • AM
    Anna Marno
    Jul 31, 2023
    5.0
    Always friendly staff!
  • MM
    michelle m
    Feb 11, 2023
    1.0
    If I could give the owner Josh and his workers a negative review, I would based on my experience in the store, followed by the voicemail that Josh left me AND his very UNPROFESSIONAL phone conversation. MY REVIEW... I had a huge package to return, I used their dolly to lug it in. I rolled it over to the young guy (Alex) that stood behind the counter, and after he scanned it, he told me to roll it back to the front door. I'm sorry, but should I also scan it and load it in the truck? JOSH: I checked the camera footage. He [Alex] asked for your help because there were customers lined up in the store." Me: No, Josh, there were no other customers in the store. Look at the video footage again. JOSH: "This is pretty common practice and, until now, no one has ever taken offense to it. Most folks are happy to do." ME: So.......it's common practice to have patrons do the work your staff should be doing? Hmmmm. JOSH: "I'm assuming there is possibly a medical reason for your ire at this request?" "I'll consider changing policy to hold up the lines and move your prepaid packages for you that five feet to the wall." ME: Yes, there is a medical reason. I have torn disks in my back and neck stemming from a drunk driver t-boning our vehicle, causing torn discs in my neck and my back. Does that change your response? Likely not. Teach your workers to be customer service oriented as they should be. To be kind and compassionate and helpful, NOT entitled, selfish, and self-serving. You are not teaching the younger generation simple manners.
  • ME
    Marie Eldredge
    Nov 11, 2019
    5.0
    In and out in 5 minutes. Love how they just take care of getting my items safely to my daughter in Seattle.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1540 in Salt Lake City offer?

The UPS Store #1540 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.