Business Details
About
Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.5
538 reviews
5 stars
456
4 stars
14
3 stars
10
2 stars5
1 star
53
What are people saying?
AI-generated from recent customer reviews
Delivery Experience
Many customers praised the delivery teams for being professional, courteous, and efficient, often going above and beyond to assist with setup and cleanup.
Communication
Customers appreciated the proactive communication regarding delivery times and updates, although there were some complaints about scheduling issues and language barriers.
Installation Issues
Several reviews highlighted problems with installation, including incomplete setups and lack of necessary tools, leading to customer dissatisfaction.
Customer Service
Feedback on customer service was mixed, with some customers reporting excellent follow-up and resolution, while others experienced frustration with unresponsive support.
- BEBobbi EavensonJan 3, 20265.0They were very nice! Made sure everything was working before they left. Thank you!
- BSBen SheldonDec 19, 20255.0RKO was great in all ways when they delivered mattress and foundation on Dec 19. On time, and recovered from serious errors by Google on this address being in three different locations! They did this by calling me and then sending me a photo of where Google map took them. Then followed my instructions to arrive at correct location. Very courteous, efficient and no fuss. Plus also helped me move one book case. Great crew with Omar.
- CDCG DubbeDec 17, 20255.0I was very satisfied with the delivery team that came to our house and installed the product we purchased. They were friendly, set everything up and cleaned up after themselves.
- BYBrock YanceyDec 13, 20255.0They were very professional and courteous. They went above and beyond by helping me move a chair that they did not deliver.
- MSMichael StahlerDec 3, 20251.0Do not use. They are the designated "installer" and "shipper" for Costco appliance deliveries. Their communications have been terrible and their crews came and immediately threw up their arms at what was a basic install of a fridge and dishwasher. They ran out of the house so fast that they literally forgot their tools. The crews were not professional, could not speak English, and were clearly unprepared and untrained. They left a real mess. Costco is fighting with them over this and I have been told that Costco will pull their contract. We just want our appliances delivered as promised. So a big no to this circus.I see that the "owner" apparently reads these reviews, so hopefully they make this right. I doubt it.
Frequently Asked Questions About RXO
What services does RXO provide?
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America, offering last mile deliveries, assemblies, and installations.
Where is RXO located?
RXO is located at 3505 West California Avenue, Ste 100, Salt Lake City, UT 84104, USA.
What are the business hours of RXO?
RXO is open Tuesday through Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and Mondays.
How can I contact RXO by phone or email?
You can reach RXO by phone at +1 800-883-4593 or email at lastmile@rxo.com.
Does RXO have an online presence where I can learn more?
Yes, RXO's website is https://www.rxo.com and you can also find them on LinkedIn, Facebook, Instagram (rxo.inc), and Twitter (@rxoinc).
What languages are supported by RXO?
RXO supports both English and Spanish languages.
How many deliveries does RXO handle annually?
RXO arranges about 10,000,000 last mile deliveries and approximately 500,000 assemblies and installations annually.
Which nearby companies provide freight and cargo services close to RXO?
Nearby companies offering freight and cargo services near RXO include Berlin Packaging and Vector Trucking, which could be useful partners or service providers in the logistics chain.
If I visit RXO, what nearby places can I check out for dining or relaxation?
You might consider visiting High West Distillery, a nearby wine bar, lounge, and restaurant, to enjoy local flavors before or after your visit.
Are there useful nearby business services near RXO for printing or signage needs?
Yes, nearby businesses like DomeTag and Interstate Image, Inc. offer printing services and sign making, which could be helpful for marketing or promotional needs.