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Brand Certified

United States Postal Service

2.0
(409 reviews)

Business Details

12760 S Park Ave, Riverton, UT
84065, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 12760 S Park Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12760 S Park Ave, Riverton, UT
84065, United States

Hours

Reviews

2.0
409 reviews
5 stars
88
4 stars
14
3 stars
9
2 stars
12
1 star
286

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some employees like Ben and Amber received praise for their friendliness and helpfulness, many customers reported rude and condescending behavior from staff.

Delivery Issues

Numerous complaints about delivery problems, including packages marked as delivered but not received, misdelivered items, and failure to attempt delivery to the door.

Staff Performance

While some staff members are noted for their efficiency and kindness, others are criticized for being unhelpful and dismissive, leading to a frustrating experience for customers.

Long Wait Times

Customers frequently mentioned long wait times at the post office, especially during busy periods, contributing to a negative experience.
  • AA
    Andrea
    2 days ago
    3.0
    Overall this post office is great. My last two visits were different from each other. Both times the agent helped me quickly. The last time the agent argued with me several times. Next time I'll bypass the online option and go the the post office so I don't get charged twice.
  • KJ
    kasi johnson
    Feb 24, 2026
    1.0
    rarely ever have decent customer service experience with this location
  • PT
    Preston Trebas
    Feb 21, 2026
    5.0
    The gentleman with the glasses that’s there on saturdays is the reason I come here. Not only does his friendly and quick service help me, it keeps the line moving to help others as well. I wish all post offices and workers could emulate this genuine kindness, postal knowledge, and urgency.
  • HH
    Hater Holly
    Feb 10, 2026
    5.0
    Thank goodness for Postal Workers like Ben. After experiencing the absolutely worst customer service from a lady working the Draper location, Ben immediately helped me with my package, and even provided me with the best options to go about shipping my item. I was promptly greeted with a friendly interaction, and got my shipping resolved quickly. Please advise all postal workers to have the same effect on customers as Ben did with me on 2/9/26 @ 10:30 am. Very appreciative.
  • OO
    Orlando jose Herrera Ordóñez
    Feb 4, 2026
    1.0
    Hola fui hoy día a esta oficina y una persona me trató súper mal no hablo inglés soy latino y fui en busca de solución para un sobre postal que no me llegó a mi buzón y la persona que estaba ahí sentí que me habló groseramente y decidí salir de la oficina

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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