Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 12760 S Park Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
401 reviews
5 stars
81
4 stars
14
3 stars
8
2 stars
12
1 star
286
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported consistent problems with package delivery, including misdelivered items and failure to deliver packages to the correct address.
Customer Service
Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with some employees being described as condescending.
Positive Staff Interactions
Despite negative experiences, several customers praised specific employees for their helpfulness and friendly demeanor, highlighting a few standout individuals.
Long Wait Times
Customers frequently mentioned long wait times at the post office, often exacerbated by understaffing.
Inconsistent Service Quality
While some customers reported satisfactory experiences, many others expressed frustration over the inconsistency in service quality, particularly regarding package handling and customer support.
- BWB WingOct 22, 20251.0If I didn’t have to give a star at all I wouldn’t. Utterly Incompetent, Especially for International Claims Let me just say, USPS is a complete disaster when it comes to handling anything beyond basic domestic mail. I had a $400 package internationally — fully insured up to 2k — containing rare, 10+ year-old tail lights from a Ford Raider (mazda b series) ( mind you, these parts ARE impossible to replace.) Not only did USPS completely fumble the delivery, but now they’re telling me I can’t even file a claim for the insured value because it was shipped internationally? And it’s up to me to dispute it with the sender ? Are you kidding me? So let me get this straight: you’re happy to take my money for insurance, but when it’s time to actually honor that insurance because you lost or damaged the package, you just wash your hands of it? That’s not just bad service! that feels borderline fraudulent. The level of incompetence, mixed with zero accountability, is infuriating. USPS is somehow still getting away with this , I’ve seen and heard worse stories first hand. But when something goes wrong (which it does) you're left with no real recourse. No answers, no help just automated replies and vague shrugs from customer service. Just a LOSS. To anyone shipping valuable items, especially internationally. DO NOT TRUST USPS. Use a real courier who will actually back up their insurance with action, not just fine print excuses.
- JJJessica JamesOct 7, 20251.0What a dumb process to see what PO box is mine... I was given the keys by the rental company... you want people to drive out there.. show you my personal information to tell me what key I already have works... I get it if I am to pick the keys up from the post office sure!! I think its trash the company won't tell us either. Waste of time on everyone's part! They system is rigged to waste your time!!!
- TWTim WilliamsonOct 4, 20251.0Worst delivery service ever! Three times in two months I have had a package delivered to the parcel box and three times the carrier has put the parcel box key in the wrong mailbox! Infuriating! Worst PO I have ever dealt with!
- RCRussell Martin Del CampoSep 19, 20255.0Amber and chris have always been such a great help! Fast and friendly service 💪🏽
- CSCarlos SarmientoSep 4, 20255.05 stars for amber, very good vibes and very attentive, she helped us at all times, thank you for her help, although my English is not very advanced she had patience with us and was very understanding and professional thank you
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service location at 12760 S Park Ave offer?
This location offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office and do they take passport photos?
Yes, you can apply for a first-time passport here, and most locations can take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment to use the passport services at this USPS location?
Yes, most passports services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 12760 S Park Ave?
The Post Office is open Monday to Friday from 8:30 AM to 5:30 PM, Saturdays from 8:30 AM to 12:30 PM, and is closed on Sundays.
How can I get or reserve a PO Box at this Post Office?
You can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm or apply in person with two valid IDs and a completed application.
Is the lobby accessible after regular hours for PO Box customers?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary so check locally for specifics.
What nearby places can I visit around the USPS at 12760 S Park Ave?
Nearby places include the coffee shop Starbucks for a drink, Jersey Mike's Subs for a quick meal, and Quick Quack Car Wash if you need to clean your vehicle while visiting the Post Office.
Are there educational institutions near the USPS location at 12760 S Park Ave?
Yes, nearby educational places include JATC South Campus, Jordan Academy for Technology & Careers South Campus, and Prodigy Montessori, which could be convenient for families visiting the Post Office.
Can I find financial and insurance services close to the USPS at 12760 S Park Ave?
Yes, financial and insurance services nearby include State Farm Dan Rodriguez and Dan Rodriguez insurance agency, as well as Snapcfo accounting services.
Does the USPS location at 12760 S Park Ave have online resources or apps for customer convenience?
Yes, customers can use the USPS mobile app available on iOS and Android for services and schedule appointments. The website also provides tools for location details and reservations.