United States Postal Service

2.0
401 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 12760 S Park Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12760 S Park Ave, Riverton, UT
84065, United States

Hours

Reviews

2.0
401 reviews
5 stars
83
4 stars
14
3 stars
8
2 stars
12
1 star
284

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees, like Ben and Amber, received praise for their friendliness and helpfulness, many reviews highlighted rude and condescending behavior from staff, leading to a negative customer experience.

Delivery Issues

Numerous customers reported consistent problems with package deliveries, including misdelivered items, failure to attempt delivery, and packages marked as delivered but not received.

Efficiency

Customers noted long wait times and understaffing during busy periods, which contributed to frustration and dissatisfaction with service.

Mixed Experiences

Some customers had positive interactions and found the service satisfactory, while others expressed deep frustration and disappointment, indicating a lack of consistency in service quality.
  • HA
    Hanifa Aadil
    Jan 5, 2026
    1.0
    Someone who's working in distribution here is absolutely incompetent. I have a package I've been waiting for since December 19th and they decided that instead of actually getting it delivered 10 minutes from here they would reroute it to Park City from this particular facility.
  • EB
    Erik Benson
    Dec 17, 2025
    5.0
    Employees are super friendly, and helpful
  • JH
    Jeanette Hughes
    Dec 16, 2025
    5.0
    Shout out to Ben for taking my packages as they were closing on a busy December evening!
  • YG
    y G
    Dec 15, 2025
    1.0
    What kind of postal service is this that doesn't have printing facilities
  • AA
    Anonymous
    Dec 9, 2025
    5.0
    I was there a few days ago to mail out a package. There was a long line because it’s the holidays and every one is mailing stuff this time of year. The person working, Ben, was kind, calm and helpful. There were all sorts of things happening and I overheard him speaking with many people so kindly explaining different things to them and what needed to happen. He was knowledgeable, and got done what needed to get done efficiently and thoroughly even though I’m sure it’s a stressful job, especially around the holidays. I think the people that work here are great!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.