The UPS Store

4.6
301 reviews
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Business Details

223 W Cougar Blvd, Provo, UT
84604, United States
(801) 379-6000
https://locations.theupsstore.com/ut/provo/223-w-cougar-blvd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5266 in Provo offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Location

The UPS Store
223 W Cougar Blvd, Provo, UT
84604, United States

Hours

Reviews

4.6
301 reviews
5 stars
262
4 stars
8
3 stars
3
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and efficient, with many customers highlighting individual employees for their outstanding service.

Efficiency

Customers frequently mention quick service and efficient handling of tasks, such as shipping and returns.

Mixed Experiences

While many reviews praise the service, there are some complaints about specific incidents, including issues with refunds and shipping complications.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, particularly regarding shipping costs and supplies.
  • ES
    Evan Scott
    Dec 22, 2025
    5.0
    Helpful staff even though I wasn't completely prepared at the counter. Great experience!
  • KH
    Kayla Hatch
    Dec 20, 2025
    5.0
    Not only were we able to get a Saturday notary appointment, but Josh was so kind to offer a label for my kids to color while we were busy with the notary. Overall great experience.
  • BC
    Beth C
    Dec 16, 2025
    5.0
    I had many packages to send and no labels. The employee was very patient with me and helped me get the best deals on all of my packages. The whole process was pretty quick and the employee was efficient and nice.
  • IB
    Isaac Bush
    Nov 16, 2025
    5.0
    Great service from Mike and Ethan — appreciate these guys! As a former UPS Store employee myself, I’m always paying attention to how things are run, and I’ve got to say Mike and Ethan do a great job. I came in needing some printing and laminating done, and they took care of everything quickly and professionally. They double-checked the files with me, made sure the sizing was right, and the final result looked clean. Both of them were friendly, patient, and clearly know what they’re doing. It’s nice seeing a store where the staff actually takes the time to help instead of rushing people through. If you need anything printed, laminated, or shipped, this location is solid — and Mike and Ethan definitely deserve the credit. Highly recommend this store.
  • RL
    Rae Larson
    Nov 15, 2025
    1.0
    I went here to print a poster that I need for a conference I will be presenting at. The poster printer failed to properly print my poster, and kept printing it with a very high saturation and completely ruining the colors. I asked for a refund since the printer quality was terrible and I did not want to present a poster in that condition. The worker would not refund me and only offered me a 20% discount. I left the store with no poster, and out over $50.
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Frequently Asked Questions About The UPS Store

What services does The UPS Store #5266 in Provo offer?

The UPS Store #5266 in Provo offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.

What are the operating hours of The UPS Store #5266 in Provo?

The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.