Staples

4.0
151 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Provo, UT provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
971 S University Dr, Provo, UT
84601, United States

Hours

Reviews

4.0
151 reviews
5 stars
100
4 stars
10
3 stars
7
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being helpful and friendly, while others were criticized for being rude or unhelpful.

Efficiency

Many customers reported long wait times and inefficient service, particularly during busy periods or at the Amazon return desk.

Staff Knowledge

Certain employees, like Canon and Ashley, were highlighted for their exceptional knowledge and assistance, while others were noted for lack of helpfulness.

Store Hours

Customers expressed frustration over inconsistent store hours and lack of updates, leading to wasted trips.

Product Availability

The store generally has a good selection of office supplies, but some customers noted issues with specific items being out of stock.
  • LI
    Lets Play It
    3 days ago
    1.0
    Literally stood in line for 30 minutes to return a single Amazon package. Whatever manager is working here should be ashamed. They had one guy doing ALL returns, regular checkouts etc. Never stepping foot in here again. Oh, someone in line finally got angry enough to say something to the other employees standing around and she just said "ugh, we're busy ma'am" and proceeded to talk to each other about the news.
  • JR
    Jason Rimando
    Nov 1, 2025
    1.0
    I had to make a couple Amazon returns. Stop by at 9 o’clock and they weren’t open. They were a bunch of people going to the door trying to get in, but the gates were closed. People just need to just do their job.
  • AM
    Adam Mecham
    Oct 27, 2025
    1.0
    Not one positive interaction with any employee in the store. Super rude to just be pointed to a sign when I ask for directions especially when the person wasn’t helping anyone else and acted annoyed that I was even there and taking them away from standing.
  • AR
    Alexander Rob
    Oct 9, 2025
    1.0
    Horrendous service. Waited for 10 minutes in the Amazon return checkout line, while 3 Staples workers conversed about nothing in particular behind the banner desk, while one poor older worker manned both the regular checkout and the Amazon returns. There were about 15 customers waiting in total before the other works, a young man, a young woman, and an older woman, begrudgingly came to help. Terrible store. Go to a different Staples.
  • ZZ
    Zazek zeidler
    Oct 1, 2025
    1.0
    Extremely low efficient understaffed don’t use your Amazon drop off here. Wait line 1 hour to get 10 dollars return

Frequently Asked Questions About Staples

What types of products can I find at Staples in Provo, UT?

Staples offers a wide range of products including laptops, desktops, printers, office supplies like notebooks, pens, paper, office furniture, and technology products from brands such as Dell, HP, Apple, and Microsoft.

What services are available at Staples in Provo?

Staples provides printing, shipping, tech services, recycling, direct mail, design services, passport photos, TSA PreCheck®, and iPostal1 services.