Staples

3.9
155 reviews
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Business Details

971 S University Dr, Provo, UT
84601, United States
(801) 370-0170
https://stores.staples.com/ut/provo/971-s-university-dr
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About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Provo, UT provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
971 S University Dr, Provo, UT
84601, United States

Hours

Reviews

3.9
155 reviews
5 stars
101
4 stars
10
3 stars
7
2 stars
6
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unprofessional.

Staffing Issues

Many customers expressed frustration with long wait times and inadequate staffing, particularly during busy periods like Amazon returns.

Printing Services

Printing services received both positive and negative feedback; some customers praised the helpful staff, while others reported issues with print quality and delays.

Store Management

Concerns were raised about store management, including unprofessional behavior from managers and poor handling of customer complaints.

Product Availability

Customers appreciated the variety of products available, but some noted issues with stock levels and pricing.
  • CG
    Clyde H. Gabbitas
    Jan 3, 2026
    5.0
    To be able to return products to Amazon is so very easy and fast. Except the reciept machine was out of order
  • ME
    Malorie Engh
    Dec 24, 2025
    1.0
    I ordered something in early December to be printed for Christmas. Drove over an hour to this Staples to pick it up when the email told me it would be ready - only to found out that they never printed it because they are out of ink for two weeks. How does a printing and office supplies store run out of ink for that long?? Never received a call or an email to update me on their inability to print my product either. So disappointing.
  • RT
    Richard Taggart
    Dec 19, 2025
    1.0
    Slow at Amazon returns
  • PT
    Pablo Torres
    Dec 14, 2025
    1.0
    This place needs to get a grip on their staff I come here multiple times in the week and the staff is hardly present or to slow when there’s a line forming to help with checkout and or Amazon returns. Need more staff through the days.
  • LI
    Lets Play It
    Nov 21, 2025
    1.0
    Literally stood in line for 30 minutes to return a single Amazon package. Whatever manager is working here should be ashamed. They had one guy doing ALL returns, regular checkouts etc. Never stepping foot in here again. Oh, someone in line finally got angry enough to say something to the other employees standing around and she just said "ugh, we're busy ma'am" and proceeded to talk to each other about the news.
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Frequently Asked Questions About Staples

What types of products can I find at Staples in Provo, UT?

Staples offers a wide range of products including laptops, desktops, printers, office supplies like notebooks, pens, paper, office furniture, and technology products from brands such as Dell, HP, Apple, and Microsoft.

What services are available at Staples in Provo?

Staples provides printing, shipping, tech services, recycling, direct mail, design services, passport photos, TSA PreCheck®, and iPostal1 services.