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Staples

3.9
(167 reviews)

Business Details

971 S University Dr, Provo, UT
84601, United States
(801) 370-0170
https://stores.staples.com/ut/provo/971-s-university-dr

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Provo, UT provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
971 S University Dr, Provo, UT
84601, United States

Hours

Reviews

3.9
167 reviews
5 stars
108
4 stars
12
3 stars
7
2 stars
6
1 star
34

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for being rude or unhelpful.

Service Efficiency

Many customers reported long wait times, particularly for Amazon returns and TSA pre-check services, indicating a need for better staffing and efficiency.

Product Availability

Customers appreciate the variety of products available, but there are complaints about the store running out of essential supplies like ink.

Store Management

There are concerns about management practices, with reports of poor employee treatment and inadequate responses to customer needs.
  • KP
    Keep It Rolling Painting
    Feb 17, 2026
    5.0
    I would like to extend my gratitude to Daniel for his exceptional assistance today, particularly with the return order that presented a significant challenge. His efforts were invaluable in resolving the issue here at Staples in East Bay, Provo Utah. Sincerely Jeremy with **keep it Rolling Painting***.
  • TT
    Tammy Thomas
    Feb 11, 2026
    4.0
    Good experience. Got what I needed from a top shelf. They were kind about it.
  • JH
    Joy Hernandez
    Feb 10, 2026
    5.0
    Greay customer service and product quality. I’ve been multiple times for printing and lamination and I am always happy with their job
  • RS
    Rachel Scott
    Feb 7, 2026
    5.0
    I came to return Amazon packages about 15 minutes before they closed on a Saturday. The people in front of me had multiple packages to return, so it understandably took awhile. The line got longer, and at about 5 minutes before they closed, there were about 6 of us in line. The woman behind me had come in with three trash bags full of orders to return and had the audacity to complain about the slow service…like please, it’s not their fault that we all came in right before they closed. The employees were understaffed and obviously rushing to take care of everyone’s needs but they remained calm and courteous. I left because it’s just not worth it to be unkind and impatient with employees who are trying their best to serve customers (me included) who were unprepared and came right before closing.
  • SK
    S K
    Feb 4, 2026
    1.0
    I showed up at opening time for a an advertised walk in TSA precheck enrollment due to the online rescheduler having a software glitch. No one else was in line and the staff member showed up a few minutes late and hadn’t logged in yet. I patiently waited for him to sign in assuming this would be quick since no one else was waiting. Then another online appointment showed up late at which point the employee told me I’d have to come back later and he MIGHT be able to fit me in because he will be backed up throughout the day……keep in mind I was there on time, at opening, no line, with all my application info filled out, and multiple required documents……Why on earth do they even advertise “walk ins welcome” if they can’t finish the simple application.

Frequently Asked Questions About Staples

What types of products can I find at Staples in Provo, UT?

Staples offers a wide range of products including laptops, desktops, printers, office supplies like notebooks, pens, paper, office furniture, and technology products from brands such as Dell, HP, Apple, and Microsoft.

What services are available at Staples in Provo?

Staples provides printing, shipping, tech services, recycling, direct mail, design services, passport photos, TSA PreCheck®, and iPostal1 services.

Brand Certified Facts from Staples

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Certified February 22, 2026Yext Knowledge Graph
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