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United States Postal Service

2.9
(160 reviews)

Business Details

180 S 100 W, Pleasant Grove, UT
84062, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 180 S 100 W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
180 S 100 W, Pleasant Grove, UT
84062, United States

Hours

Reviews

2.9
160 reviews
5 stars
65
4 stars
12
3 stars
3
2 stars
7
1 star
73

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Customers frequently reported problems with package delivery, including late arrivals, packages delivered to the wrong addresses, and packages left in unsecured locations.

Customer Service

While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and unprofessional behavior, leading to mixed experiences.

Wait Times

Many customers noted long wait times during busy hours, suggesting a need for more staff to handle the volume of customers.

Overall Experience

Despite some negative feedback, several customers expressed satisfaction with the helpfulness of staff and the convenience of the location.
  • BB
    Burgi Busa
    2 days ago
    1.0
    Delivery is later than Orems and Af's postoffice. We ship a lot of packages and Pleasant Grove seems to hold onto the packages for a day or two before they process them. We track our shipments (so does Amazon) and the other post offices consistanly deliver a day or two earlier. Please fix it your issue. Dropped a package off last night 5:08pm. Last pickup from the Drop bucket is 5:20pm. It should have been scanned in and sitting up at SLC getting processed. Nope..... still show's it's waiting to be dropped off. You all need to get with it. Orem's postoffice doesn't have this lag problem. Your customers desirve better.
  • JJ
    Jacob Hansen (Jake)
    Feb 21, 2026
    5.0
    I think this is the right place for our address but our mail lady is amazing and goes above and beyond the best lady around
  • BA
    Betty Avalon
    Dec 30, 2025
    5.0
    Just went in and out to buy stamps at the kiosk with NO lines and fast service
  • IL
    Isabel Lee
    Dec 14, 2025
    1.0
    Almost every time I go out of town, they still deliver my mail before the due date that I hold it. I hold the mail, receive a confirmation and the mail man still deliver the mail. I checked my mailbox just for curiosity. Guess what, all mail was there They were supposed to deliver Monday 15 Not Saturday 13 This is not the first time! . please be more responsible Thank you
  • CA
    Charity Adams
    Dec 6, 2025
    2.0
    The post office is great but the delivery yesterday to my place of residence wasn't so much.... I had a package delivered that would t have fit in the mailbox by itself let alone with all the other mail but whoever delivered it forced it in and shut it in the locked box to where I could t get it out so I had to rip it open inside the mailbox and my books that were In it were ruined bc they just shoved it in there without a care even though we have a community locked box where I live for packages and all they had to do was put it in that one and put the key to it in my mail box but no.... Now I have 2 books that were brand new and not so much anymore.. so not happy

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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