Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 180 S 100 W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers praised the staff for being friendly, helpful, and patient, although there were also reports of rude behavior from some employees.
Efficiency
While some reviews highlighted fast service and minimal wait times, others noted long lines and slow service during busy hours.
Delivery Issues
Numerous complaints were made regarding misdelivered mail and packages, with some customers experiencing repeated issues with lost or incorrectly delivered items.
Facility Conditions
The post office was described as clean and well-maintained, but there were concerns about the organization and efficiency of service.
Accessibility
Customers appreciated the convenient location and parking, but some expressed frustration with the lack of direct communication options and automated phone systems.
TB
Ty Baty
Nov 3, 2025
5.0
Even when busy and waiting for several minutes, the staff is friendly and helpful. One of the better groups I've come across!
RK
Rachel Kogami
Oct 30, 2025
5.0
Easy to get to. Great parking lot. Super nice, very helpful clerk. Great experience.
NI
Natali Ivanova
Sep 27, 2025
5.0
Fast service and friendly staff!
SW
Sam Wright
Aug 22, 2025
5.0
Very helpful and patient. One of the clerks is bi-lingual and I witnessed him help several ESL or non-English speakers in their own language (Spanish) and they seemed very grateful!
CB
Cortnie Buckner
Jul 29, 2025
1.0
We have the same house number as a house a few blocks away. Other then the house number the address is completely different. For the past few years that the house has been built there has been switches between delivery drivers that drop our mail off. THEY ARE STRAIGHT UP LAZY. There are times that we have good drivers that pay attention and do their job and others that are just pure lazy and just drop off whatever mail. It's now getting to the point that the other house number is opening my packages. which yes is illegal. They will open it and then put wrong address and have the driver redeliver it. This is ridiculous. they need to pay attention to what they are doing and the full address when dropping the mail off. It's not that hard to see the difference but all they are paying attention to is the house number. Do better.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 180 S 100 W, Pleasant Grove?
You can send mail, ship packages, purchase money orders, get Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and most locations can also take your passport photo if you schedule an appointment.
Do I need an appointment for passport services here?
Most Post Offices offering passport services have set hours and require you to schedule an appointment online. Limited walk-in hours may be available at select locations.
What are the business hours for the USPS at 180 S 100 W?
The Post Office is open Monday to Friday from 8:30 AM to 5:30 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
Can I get a passport photo taken at this location, and what does it cost?
Passport photo services are available by appointment through the online scheduler, and the current fee is $15.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one securely online at the USPS website; you'll complete the process with two valid IDs in person at the Post Office.
Does this location offer 24/7 access to PO Boxes in the lobby?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this specific Post Office for exact lobby access hours.
What nearby places can I visit after my trip to the USPS at 180 S 100 W?
You might want to visit Pleasant Grove Senior Citizen Center for community activities, check out The Visual Center for photography services, or see Ashland Property Management if you're interested in local real estate.
How can nearby transit or landmarks help me find the United States Postal Service location at 180 S 100 W?
Nearby landmarks like Thorneberry Atrium Apartments and other local Post Office locations such as 'US Post Office' and 'Post Office-Pleasant Grove' can help you easily identify the USPS location in Pleasant Grove.
Are there professional services near the USPS at 180 S 100 W that customers might find helpful?
Yes, nearby services include Navigator Business Solutions for software development, Rogers & Russell for legal services, and Laudie & Associates for accounting and legal advice, which might be useful after visiting the Post Office.