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Brand Certified

United States Postal Service

2.2
(205 reviews)

Business Details

222 W Center St, Orem, UT
84057, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 222 W Center St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
222 W Center St, Orem, UT
84057, United States

Hours

Reviews

2.2
205 reviews
5 stars
43
4 stars
11
3 stars
12
2 stars
10
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and unhelpful responses to inquiries.

Package Delivery Problems

Numerous reviews highlighted issues with lost or misdelivered packages, leading to frustration among customers.

Staff Friendliness

While some customers praised individual staff members for their kindness and helpfulness, many others experienced the opposite.

Long Wait Times

Customers consistently mentioned long wait times both in-store and on the phone, contributing to a negative experience.

Policy Frustrations

Several reviews pointed out dissatisfaction with the post office's policies, particularly regarding packaging and tape usage.
  • TT
    TyJBar
    Jan 26, 2026
    1.0
    Lost my package. Said it was delivered it's been a week and no sign of it. I have filed requests to find my missing mail and meet with radio silence. They seem to be able to deliver my junk mail on time but lose my packages.
  • LH
    Logan Hecker
    Jan 17, 2026
    1.0
    Junk place not even being open on Saturday this place needs to be open on those days if not, close shop
  • J
    James Tanne (譚健文)
    Jan 3, 2026
    4.0
    Nice folks, friendly and helpful and knowledgeable of their business … But closed on Saturday, not even open for a small window like other POs. But open until 6pm on weekdays, 30 minutes later than other locations!
  • JN
    Jason Nelson
    Dec 27, 2025
    1.0
    So frustrating. They allow drop offs Saturday until 4:30 pm. But they allow the packages to build up in the drop box until it gets blocked. Then the packages get ignored so there is no way to drop off. I’ve been here for 25 mi utes waiting for a postal worker to clear the jam so I can drop off packages. It is right now 4:45 pm and still no one has come by to clear the box that should have been picked up 15 miutes ago. Such terrible service!
  • BK
    BC KW
    Dec 17, 2025
    1.0
    Absurdly rude.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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