Brand Certified
United States Postal Service
2.8(193 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
877 E 1200 S, Orem, UT
84097, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 877 E 1200 S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.8
193 reviews
5 stars
68
4 stars
13
3 stars
9
2 stars
11
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude and unprofessional.
Efficiency
Customers frequently mention long wait times and slow service, particularly during busy hours, although some reviews highlight quick processing by certain staff members.
Delivery Issues
Numerous complaints about lost or misdelivered packages, as well as inconsistent mail delivery, indicate significant reliability problems.
Staff Attitude
While some staff members are noted for their kindness and helpfulness, others are described as disrespectful and dismissive, leading to a negative customer experience.
- EREaston Redford3 days ago5.0Trish and Mike were so helpful, quick, and friendly!
- ASAvery SimmonsFeb 26, 20261.0Waited for a call back, got the call back. The line said “this is the US post office calling you back” and then hung up on me. I’m so frustrated because you don’t make it easy to get in contact with ANYONE in the office. The automated line is STUPID and won’t let you talk to anyone until you explain your situation and sometimes there isn’t an explanation you can give AI. Fix your phones and stopping being so useless
- MCMaddison ColvinFeb 7, 20265.0Everyone working here has always been super professional and nice even during a rush. Sometimes there’s a wait, but that’s just the post office experience!
- JJJ&JJan 20, 20261.0Looking at the reviews looks like I’m not the only one who thinks it deserves a negative review. The guy at the counter was a real jerk. I didn’t know you had to have my package completely ready (at ups they actually help you without making you feel stupid) and I just needed to tape my label. The guy super rudely handed me tape and said you have to have everything packaged and ready to go. He had absolutely no compassion. Then he told me to get out of the way to let other customers in. He was a middle aged grey haired man who really needs some lessons on customer service because he sucks at it.
- TSTimothy StanleyDec 9, 20251.0We were mailing three large boxes about 30 lbs each to kuna Idaho. When the post office indicated each box would be about $80 I suggested to my wife that we should check with ups and see how much the would charge. The usps employee said it would be twice the cost at ups. We just paid the $240 for the shipping but when I got home I filled out a shipping quote from ups using the size weight and destination from the usps receipt. The ups overnight would be twice as expensive, but ups ground would have been half the cost saving $120.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 877 E 1200 S in Orem?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and explore other mailing and shipping services.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment. Be sure to complete and print your passport application form before you apply.
Do I need an appointment for passport services at this USPS location?
Most passport services require scheduling an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the business hours for the USPS at 877 E 1200 S in Orem?
Monday through Friday from 8:30 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I get or reserve a PO Box at this Post Office?
You can apply for a PO Box online through the USPS website or in person by bringing two valid IDs and your application to the Post Office.
Does this USPS location allow 24/7 access to PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check directly with this Post Office for exact lobby access times.
Is there a nearby post office if I need alternative locations in Orem?
Yes, there is another nearby USPS location simply named 'US Post Office' close to this one, providing additional options for your postal needs.
Are there any nearby services for legal assistance close to this Post Office?
Yes, Utah QDRO Services, Swenson & Shelley Law, Good Guys Injury Law, and Wilner & O'Reilly Immigration Lawyers are nearby, offering various legal services you might consider after your visit to the Post Office.
What nearby entertainment options are available after visiting the Post Office?
The Hill Event Center, a venue for concerts and events, is near the Post Office, making it convenient for entertainment before or after your postal errands.
Is there public transportation or services near the USPS at 877 E 1200 S that would help with access or planning my visit?
While specific transit stations are not listed nearby, the Post Office is centrally located near several businesses and services, including legal offices, restoration services, and real estate agencies, which might be accessible via local transport. Checking local transit maps for the Orem area could assist with planning your visit.
Brand Certified Facts from United States Postal Service
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