Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 877 E 1200 S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.8
187 reviews
5 stars
65
4 stars
13
3 stars
9
2 stars
11
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and efficiency, others are criticized for rudeness and lack of professionalism.
Delivery Issues
Numerous complaints about lost packages, misdeliveries, and delays in mail delivery were reported, indicating significant operational problems.
Staff Efficiency
While some customers noted quick service and efficient handling of tasks, many expressed frustration with long wait times and understaffing during peak hours.
Appointment Management
Several reviews highlighted issues with managing appointments, particularly for passport services, leading to customer dissatisfaction.
Overall Experience
Overall, experiences vary widely, with some customers expressing satisfaction and loyalty, while others report severe frustrations and a desire to avoid the location.
- KLKelly Lau4 days ago5.0I had an excellent experience at this USPS location! From the moment I walked in, we were greeted with warm smiles and friendly faces. The staff here is incredibly kind, and Jonathon was very helpful!
- RHRyker HillNov 15, 20255.0Great service! Super helpful in helping me find a lost package!
- BSBrett SzemanNov 1, 20251.0Label printer is constantly down, and if you can print your label hopefully the package drop off isn’t jammed.
- KOKatherine OpfarOct 29, 20255.0The line moved quickly and the staff at the counter were knowledgeable about the entire delivery process. They helped me pick the right service to verify the package is received in good condition and circled the tracking number on the receipt for me.
- AAAlexSep 16, 20255.0Amazing customer service and so kind! I appreciate their quick help with my package this morning.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 877 E 1200 S in Orem?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and explore other mailing and shipping services.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment. Be sure to complete and print your passport application form before you apply.
Do I need an appointment for passport services at this USPS location?
Most passport services require scheduling an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the business hours for the USPS at 877 E 1200 S in Orem?
Monday through Friday from 8:30 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I get or reserve a PO Box at this Post Office?
You can apply for a PO Box online through the USPS website or in person by bringing two valid IDs and your application to the Post Office.
Does this USPS location allow 24/7 access to PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check directly with this Post Office for exact lobby access times.
Is there a nearby post office if I need alternative locations in Orem?
Yes, there is another nearby USPS location simply named 'US Post Office' close to this one, providing additional options for your postal needs.
Are there any nearby services for legal assistance close to this Post Office?
Yes, Utah QDRO Services, Swenson & Shelley Law, Good Guys Injury Law, and Wilner & O'Reilly Immigration Lawyers are nearby, offering various legal services you might consider after your visit to the Post Office.
What nearby entertainment options are available after visiting the Post Office?
The Hill Event Center, a venue for concerts and events, is near the Post Office, making it convenient for entertainment before or after your postal errands.
Is there public transportation or services near the USPS at 877 E 1200 S that would help with access or planning my visit?
While specific transit stations are not listed nearby, the Post Office is centrally located near several businesses and services, including legal offices, restoration services, and real estate agencies, which might be accessible via local transport. Checking local transit maps for the Orem area could assist with planning your visit.