Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Orem, UT when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.8
237 reviews
5 stars
140
4 stars
22
3 stars
12
2 stars
5
1 star
58
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with package delivery, including missed deliveries, incorrect tracking information, and packages being delivered to the wrong address.
Customer Service
Feedback on customer service was mixed; while some praised the helpfulness of staff, many expressed frustration with the automated phone system and unresponsive customer support.
Staff Performance
Some employees received high praise for their friendliness and willingness to assist, while others were criticized for being unhelpful or unprofessional.
Operational Efficiency
Customers noted slow service and inefficiencies, particularly regarding package pickups and the handling of delivery issues.
Communication Problems
Many reviews highlighted a lack of communication regarding delivery times and updates, leading to customer frustration.
- ASAmerican SpiritOct 6, 20251.0Fedex is a poorly ran company. They don’t tell you when they are going to actually deliver the package. They just show up anytime they want without notice and if you are not home and your package requires a signature then you are out of luck. The driver allegedly attempted to deliver the package, but he said that nobody was home and then he took a picture of his hand, blocking the camera, and the notes also stated that he left a note on the door which he did not so he is a liar. I have dealt with this issue before with FedEx and many other people have. FedEx just needs to sell their business to UPS because the business is poorly ran and it’s sad. I had to call and have FedEx hold the package out of holding facility so I can go and pick it up because I don’t trust FedEx to deliver it and I don’t know when they will deliver it because they lie about it. If FedEx allowed their customers to contact the driver via text, that would be a game changer for the user experience. If even a FedEx driver just messaged the customer or called the customer letting them know that when they are going to actually deliver the package at a certain time frame even within an hour window that will still change the customer experience. I just think the FedEx driver was too lazy to deliver my package to my apartment so he lied about it. This experience happened on 10/5/25
- JMJerome MedlockAug 23, 20255.0Did an awesome job contacting their carrier to get me my package.
- PNPreston NyeAug 16, 20251.0My package delivered to someone else’s house and they came back to thay house the fedex driver, stole my package and kept it from me
- DNDiane NelsonAug 12, 20251.0Went to pick up a package. It was scanned in with a location and they could not find it. Records did not show it being scanned to leave the facility. Person in charge told me they have an employee that does not do things correctly and that he would have to follow up with him. Sounds like internal theft to me.
- RHRichard HillAug 4, 20255.0Always professional
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Orem, UT offer?
FedEx Ship Center offers packing supplies, boxes, and a range of FedEx shipping services including expedited, standard, economy, ground, international, and freight shipping.
What are the operating hours of FedEx Ship Center in Orem?
The center is open Monday to Friday from 8:30 AM to 5:15 PM, and on Saturday from 8:30 AM to 4:00 PM. It is closed on Sundays.
Which payment methods are accepted at FedEx Ship Center?
FedEx Ship Center accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Can I hold my FedEx shipments for pickup at the Orem FedEx Ship Center?
Yes, you can have your FedEx shipments held for pickup at this location and schedule residential deliveries with FedEx Delivery Manager.
How can I create an account to get shipping discounts with FedEx?
You can create a free FedEx account online at https://www.fedex.com/en-us/open-account.html to receive shipping discounts.
Which FedEx brands are available at the Orem Ship Center?
FedEx Express, FedEx Ground, and FedEx Freight services are available at this location.
What nearby places can I visit before or after my shipment at FedEx Ship Center in Orem?
You might visit 'Private Fairway Orem' golf course for some leisure or the 'Stonehenge Express Wash' for a car wash after your shipping errands.
Are there automotive services near FedEx Ship Center in Orem?
Yes, nearby automotive services include 'C Jae’s Automotive Repair' and 'Team Detail' for automotive repairs and detailing.
Can I find convenience stores or gas stations near FedEx Ship Center for quick stops?
Yes, a 7-Eleven convenience store and gas station is located nearby for quick purchases or fuel needs.
Does FedEx Ship Center in Orem support international shipping?
Yes, FedEx Ship Center provides international shipping services among its offerings.