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Brand Certified

United States Postal Service

2.3
(176 reviews)

Business Details

221 N Washington Blvd, Ogden, UT
84404, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 221 N Washington Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
221 N Washington Blvd, Ogden, UT
84404, United States

Hours

Reviews

2.3
176 reviews
5 stars
42
4 stars
14
3 stars
5
2 stars
15
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and difficulty reaching representatives by phone.

Package Delivery Issues

Numerous reviews highlighted problems with misdelivered packages, lost mail, and delays in delivery.

Staff Performance

While some staff members received praise for their helpfulness, others were criticized for being unprofessional and inattentive.

Overall Satisfaction

Overall, customer satisfaction appears low, with many expressing frustration over the service quality and reliability.
  • WW
    Wisdomatwork Whitesides
    2 days ago
    2.0
    These guys will close early before the time that they show on Google or their website. Today, they actually close 10 minutes before 5: 00pm. Our taxpayer money it's not being used unwisely. I know they're over work sometimes, but they are falsely advertising advertising their hours online. Advertise your hours accurately, or keep your doors open 5:00 p.m. as you have promoted online...
  • LL
    Lee
    Feb 10, 2026
    5.0
    Contrary to most of the reviews on here, I appreciate the civil service of the postmaster general. Keep in mind - this service is a great example of socialism - you know, that word everyone's so scared of!
  • JA
    Jade Ash
    Nov 8, 2025
    1.0
    Okay, I’m gonna say this mostly because I’m frustrated. After waiting weeks for my package to arrive it finally says it is at my local post office, giving me hope it would be delivered today like it originally said. The delivery time randomly disappeared, thus confusing me. Out of hope though I went and got my mail today and nothing was in the box, making me more annoyed. So I called USPS, and after MULTIPLE tries I finally got through to someone and was told I could just pick the package up, and all I would have to do is show my ID. I drove all the way out there, spoke to the clerk who kind of had an attitude while I was talking to her. I mentioned that I would like to pick up my package, and I showed her the tracking number in order to do so. She seemed confused so I told her I was told I could pick it up today and this is when she started giving me an attitude. Starting off by asking me harshly on who said I could do that, and I just had to tell her the post office clerk because I didn’t know the name. She then went on and said they shouldn’t have told me that and I asked her if I could pick up my package anyways since I was there. She said she could go check and see where it is. She went back and looked, came back and told me she couldn’t find it and I would have to wait till Monday to receive it. So not only is my package now late, but I also got a salty woman, was not allowed to pick up MY almost 100 dollar package after being told I could do so, but I also drove all the way out there for nothing, making me leave empty handed and with a waste of gas as well. Which is just beyond frustrating. I just believe I shouldn’t have been lied too, and gotten an attitude from the worker because the USPS misspoke. It’s not my fault, so why am I the one getting the issues.
  • JS
    Joni Savage
    Sep 26, 2025
    1.0
    Packages returned for no reason, boxes left open. Worst carrier ever.
  • MV
    Mike Valdez
    Sep 28, 2023
    1.0
    Horrible customer service the workers have no back bone can't sort through packages correctly or even manage a line of customers

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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