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Visit your local Post Office™ at 221 N Washington Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported poor customer service, including unhelpful staff and difficulty reaching anyone by phone.
Package Delivery Issues
Numerous complaints about packages being misdelivered, lost, or not delivered at all, causing significant frustration.
Staff Performance
While some staff members received praise for being helpful and friendly, others were criticized for rudeness and lack of professionalism.
Operational Efficiency
Customers expressed dissatisfaction with the slow service and long wait times, particularly during busy periods.
Inconsistent Experiences
Feedback varied widely, with some customers having positive interactions while others faced ongoing issues with mail delivery and service.
JA
Jade Ash
Nov 8, 2025
1.0
Okay, I’m gonna say this mostly because I’m frustrated. After waiting weeks for my package to arrive it finally says it is at my local post office, giving me hope it would be delivered today like it originally said. The delivery time randomly disappeared, thus confusing me. Out of hope though I went and got my mail today and nothing was in the box, making me more annoyed. So I called USPS, and after MULTIPLE tries I finally got through to someone and was told I could just pick the package up, and all I would have to do is show my ID. I drove all the way out there, spoke to the clerk who kind of had an attitude while I was talking to her.
I mentioned that I would like to pick up my package, and I showed her the tracking number in order to do so. She seemed confused so I told her I was told I could pick it up today and this is when she started giving me an attitude. Starting off by asking me harshly on who said I could do that, and I just had to tell her the post office clerk because I didn’t know the name. She then went on and said they shouldn’t have told me that and I asked her if I could pick up my package anyways since I was there.
She said she could go check and see where it is. She went back and looked, came back and told me she couldn’t find it and I would have to wait till Monday to receive it.
So not only is my package now late, but I also got a salty woman, was not allowed to pick up MY almost 100 dollar package after being told I could do so, but I also drove all the way out there for nothing, making me leave empty handed and with a waste of gas as well. Which is just beyond frustrating. I just believe I shouldn’t have been lied too, and gotten an attitude from the worker because the USPS misspoke. It’s not my fault, so why am I the one getting the issues.
JS
Joni Savage
Sep 26, 2025
1.0
Packages returned for no reason, boxes left open. Worst carrier ever.
DB
Debra Bruno-Thomsen
Aug 18, 2025
1.0
Supervisor for Farr West area refused to enforce postal law. She told me to get a post office box in ogden and do a 40 minute ride to pickup my mail everyday. She needs to be briefed on mail box regulations and do her job. I have a mailbox within 20 feet why would she tell me to do a 40 minute drive just so she didn't have to follow the law.
JH
Jorge Huerta
Jul 9, 2025
3.0
You’d think they’d answer the phone and be there to help right? Even like after 10 calls? Or days of trying to call them?
Edit: changed to three because Mandi was very professional and helpful
CG
Colleen Gillespie
Jun 2, 2025
1.0
Cannot reach a live person, AI customer service is worthless.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 221 N Washington Blvd offer?
This Post Office offers mail and package shipping, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment scheduled through the online scheduler, although some walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 221 N Washington Blvd?
Open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sunday.
Can I reserve a PO Box online for this Post Office?
Yes, you can search and reserve PO Boxes online at the USPS website and complete the setup in person.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this local Post Office.
What nearby places can help me plan my visit to this Post Office?
Nearby are other postal facilities like US Post Office, retail stores like Rite Aid and Dollar Tree, and food options like Peter Piper Pizza.
Are there nearby leisure or fitness activities close to the Post Office?
Yes, you can visit Fun Dance Fitness Studio for dance classes or Washington Park for outdoor activities near the Post Office.
Where can I find automotive services near the Post Office?
Collision Craft and Quick & Clean Car Wash are nearby options for auto repair and car detailing services.
Is there a grocery store close to the United States Postal Service at 221 N Washington Blvd?
Yes, Anaya's Market is a nearby grocery store where you can shop for food and household items before or after your visit.