Brand Certified
United States Postal Service
2.8(170 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3680 Pacific Ave, Ogden, UT
84401, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3680 Pacific Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.8
170 reviews
5 stars
71
4 stars
4
3 stars
3
2 stars
8
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and difficulty reaching them by phone.
Delivery Issues
Frequent complaints about packages being delivered to the wrong addresses or not delivered at all.
Staffing Problems
Customers noted that the location is often understaffed, leading to long wait times and inadequate service during busy periods.
Positive Experiences
Some customers praised specific employees for their helpfulness and efficiency, particularly in the passport office.
- SDShea DaviFeb 19, 20261.0Don't bother using the redelivery website page, it errors when submitting and it happens 100% of the time and its been a problem for years. Call usps and dont do texting, just use the call to submit the redeliver. BOOM!! Just saved you 2 hrs of pain. Never had mail problems before I moved and this place now takes care of my mail. You dont really have a choice when using them but here is my experience over the years Ordered live bugs, delivered to my parcel locker, I received no key to open said locker, contact this store, told they will tell my mail person to drop of the key, next day no key, call again, gets told the mail person checked the boxes and I didn't need a key because my order of live bugs wasn't in there and I probably had it delivered to my door, I gave them the tracking number to show it said parcel locker delivered, they stated they would AGAIN inform the mail person. Next day still no key. 3 pm, I open my door to go to this store cause I'm sick of it. And outside my door is my box of live bugs. Huh, what about that. Next day, I get an Amazon package delivered to my parcel locker and I actually got the key this time, I open it up and there I find my Amazon package annnnnd, 3 of my live bugs, cuddled up in the corner, they've been there for days. They said it never got to the parcel locker... what about that, crazy huh? They still have occasional problems with leaving locker keys, it happens about 3 times a year. Other problems they have are communications between eachother. I've asked for packages to be held because the address was wrong and they say they will but won't. They dont really know where packages are, in the store or out in delivery. Even getting ahold of them is a 2 hour venture.
- DRDavid RoseJan 23, 20261.0Awful service. They constantly deliver packages to the wrong addresses and leave broken parcel keys in the mail boxes. When you call their number to get an issue resolved it rings for a long time and then usually goes to a busy signal. You have to call several times to finally be met with an answer to your call, only for them to gaslight you a cop an attitude when you try to describe your issue. Worst service ever.
- AMAni MirDec 17, 20251.0It’s the holidays, they should expect a big crowd and they have one agent working the desk and the line was 15-20 people deep at 2:30 in the afternoon WED 8 days before Christmas. They didn’t staff appropriately and I didn’t have time to wait so had to drive out of my way to another usps. There should be an agent at every single one of them to support the expected crowd this time of year.
- SWSyncere WilsonDec 3, 20251.0Don’t answer the phone and they send your packages away without any type of making sure of anything
- KKKOOct 15, 20251.0Understaffed. Had an issue with an undelivered package and tried to call them but they would not answer their phone. I tried calling multiple times. They answered just to then hang up immediately.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3680 Pacific Ave?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also offer passport photo services. Be sure to complete and print your application form before your visit.
Do I need an appointment for passport services at this USPS location?
Most Post Offices require you to schedule an appointment online for passport services, though limited walk-in hours may be available at select locations.
What are the opening hours for the USPS at 3680 Pacific Ave?
Monday to Friday, the Post Office is open from 9 AM to 5 PM, Saturdays from 10 AM to 2 PM, and it is closed on Sundays.
Can I access my PO Box after the Post Office lobby is closed?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. However, access hours might vary, so please check with this local Post Office for specific times.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online quickly and securely at the USPS website and then complete your setup in person by bringing two valid IDs to this Post Office.
Where can I take a passport photo at or near 3680 Pacific Ave?
You can take a passport photo at this Post Office by making an appointment through their online scheduler.
What nearby postal facilities can help if this location is busy or closed?
Nearby options include the Ogden Main Post Office and US Post Office, both offer postal services and can be useful alternatives.
Are there any nearby recreational venues to visit before or after your postal errand?
You might want to visit Fly High Trampoline Park or Elite Gymnastics Academy nearby for some fun and exercise.
What local businesses near the USPS 3680 Pacific Ave can assist with home inspections or furniture needs?
Brighton Home Inspections offers home inspection services, and Furniture in a Box is a nearby furniture store you might find useful.
Brand Certified Facts from United States Postal Service
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