The UPS Store

3.8
237 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2769 in Ogden offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Smith's Shopping Center Next To Ace.

Details

  • DeliveryNot available

Location

The UPS Store
4287 Harrison Blvd, Ogden, UT
84403, United States

Hours

Reviews

3.8
237 reviews
5 stars
156
4 stars
5
3 stars
8
2 stars
10
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Rainy, Sariah, and Josh received praise for their friendliness and helpfulness, others were reported as rude and unprofessional.

Efficiency

Many customers appreciated the quick service, especially for Amazon returns, but there were complaints about long wait times and inefficient handling of packages.

Staff Attitude

Several reviews highlighted a lack of positive attitude among staff, with some customers feeling treated as an annoyance rather than valued.

Management Issues

There are concerns regarding management responsiveness and employee training, with some customers expressing frustration over unresolved issues and poor service.
  • CH
    Carmen Harris
    3 days ago
    5.0
    The staff are always friendly and helpful. I mail packages here all the time, and haven’t ever had an issue here. They even print my daughter’s birthday invitations and every year.
  • DS
    David Simon
    5 days ago
    1.0
    Staff is fine, no problems there, but they wanted $15 to deliver an envelope locally. Cheapest available rate. USPS charged me $2. Don't send things via UPS, use literally any other service instead. Tie it to a bird.
  • MB
    Maren Baumgartner
    Dec 28, 2025
    5.0
    Rainey was so helpful and patient. Wonderful experience
  • JS
    Jill Spencer
    Dec 27, 2025
    1.0
    I hardly ever leave a negative review. I have been going to this store since it opened. I have never seen a customer greeted with a smile. I usually use the self help service, but today I needed a customer service Rep. I dreaded going in. I left feeling like all the customers were treated like we were an annoyance. Its sad to dead needing to go into this store. I always give myself a pep talk before I go in and when I leave.
  • JC
    Jeremy Crittenden
    Dec 19, 2025
    1.0
    It said my package was delivered to this store and received by Ty. Yet there is no package. The only answer I got when I went to check the store was “this doesn’t make sense” Update: turns out my package was there the whole time. I found out it was eventually returned to sender. All they had to do was ask who it was from and they could have found it. Wasted all kinds of money and time because their laziness.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2769 in Ogden offer?

The UPS Store #2769 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and more.