The UPS Store

3.9
180 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7225 in Ogden offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Commons At Ogden.

Details

  • DeliveryNot available

Location

The UPS Store
185 W 12th St, Ogden, UT
84404, United States

Hours

Reviews

3.9
180 reviews
5 stars
129
4 stars
0
3 stars
2
2 stars
4
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, although there were notable instances of poor service and rudeness from some employees.

Packaging Issues

Several reviews highlighted concerns about inadequate packaging services leading to damaged items, with some customers expressing frustration over the handling of claims.

Long Wait Times

Customers frequently mentioned long wait times, especially during busy periods, which led to dissatisfaction and some choosing to leave without service.

Mixed Experiences

While many customers reported positive experiences, there were significant complaints about specific employees being rude or unhelpful, indicating inconsistency in service quality.

Pricing Concerns

Customers expressed dissatisfaction with high prices for packaging and shipping services compared to competitors.
  • CJ
    Carrigan Johnson
    3 days ago
    5.0
    Your staff is always so friendly and helpful!!!
  • NS
    Nancy Smith
    Dec 4, 2025
    5.0
    Knowledgeable, friendly staff. Efficient, quick service and peace of mind knowing your package will arrive safely to its destination!
  • MP
    Marcy Petersen
    Sep 4, 2025
    5.0
    The staff at this location are consistently helpful and so nice. I've really been very pleased.
  • MT
    Mary Taylor
    Aug 13, 2025
    5.0
    GREAT, we tried to get my fingerprints done at the north ogden ups 2 days in a row with no success, we came here and everyone had warned us that they would be no help, and their customer service was bad. We came in got started and yet again my fingerprints weren't being accepted. The sweet girl working Nikke came over and knew right what to do, within the next five minutes all my of my fingerprints were accepted! she was so kind, and helpful :)
  • JH
    Jason Hancey
    Jul 17, 2025
    1.0
    The packaging service I paid for in confidence that a valuable item be packaged properly was packaged so poorly that I even questioned what I paid for. The receiver received the item not only severely damaged but was so upset that I would package such a heavy an expensive item so carelessly. I was also furious to find to find out from her pictures sent that I would have just as well to ship it wrapped I paper bags. After I convinced her and assured her I had paid UIS packaging to package the item she still couldn’t get over the careless job. I called today and ask for any kind of help. And just as quick as I asked was told not our problem. Unless you buy the label here we don’t care. Yep. We don’t care. Call ups and see if they will help…… Please consider reading reviews of other local package companies l, or you made learn the hard way they don’t care.or you could follow the recommendations they have posted no where that says we package it with your ups label you stuff dissent matter to us. Nothing better than telling a polite customer it not there problem call someone else.servicexat its best

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7225 in Ogden offer?

The UPS Store #7225 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.