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United States Postal Service

3.0
(133 reviews)

Business Details

35 W Center St, Midvale, UT
84047, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 35 W Center St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
35 W Center St, Midvale, UT
84047, United States

Hours

Reviews

3.0
133 reviews
5 stars
59
4 stars
5
3 stars
4
2 stars
5
1 star
60

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while some customers praise their helpfulness and friendliness, others report rudeness and unprofessional behavior.

Service Issues

Numerous complaints about lost packages, delivery errors, and failure to answer phone calls indicate significant service reliability problems.

Cleanliness and Efficiency

Some customers appreciate the cleanliness and efficiency of the location, noting short wait times and a generally pleasant atmosphere.

Communication Problems

Many reviews highlight issues with communication, particularly the inability to reach staff by phone and lack of follow-up on customer inquiries.
  • MG
    Marlene Garcia
    Feb 14, 2026
    5.0
    My experience at this Post Office has never been less than good or great. I’ve been able to change my address and now returns. Elizabeth was amazingly kind to me and My toddler and explain every single step for returns since it was my first time!
  • TU
    The Unicycling Unicorn
    Feb 5, 2026
    5.0
    One of the nicest post offices I've been to. The guy helping me was very helpful and there was no line.
  • CD
    chopper Dave
    Jan 9, 2026
    5.0
    Very helpful staff
  • EE
    Eli
    Nov 10, 2025
    5.0
    Hard workers, clean store, quick service, kind interactions!
  • MA
    Malini A.
    Oct 1, 2025
    1.0
    I would give this post office zero stars if I could. Go to Cottonwood Heights or Sandy instead!! This place is nothing short of a nightmare. Every single employee I've encountered here is rude, callous, un-empathetic, clipped in their responses, and doesn't even pretend to show empathy toward their customers. No exceptions. I've never experienced this at other local post office locations. I always go out of my way to be kind and understanding with service workers. I realize they are under immense stress with poor working conditions. But still, these employees' attitudes remain entirely indifferent at best and outright hostile at worst no matter what. This post office is extremely understaffed, compared to other, nearby locations. There are never more than one, or on rare occasions, two people working there at a time. I was unable to pick up my mail from the mailbox for a few weeks, for multiple reasons. USPS marked my address as vacant, and returned everything in my mailbox to their respective senders without notifying me or anyone else in my household. This is the second time in a year that they have done this to me. If you call this post office location, the option to speak to an actual person simply doesn't exist. There is no possible way I could have notified them about why I didn't pick up my mail. I was unable to make it to either my mailbox or their physical location until recently. I've lived in many different states and countries, and have never encountered so many people who go out of their way to be rude in any other place as right here in Midvale, Utah in the area near State Street. Those few blocks should be avoided at all costs, if possible.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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