The UPS Store

4.0
248 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5747 in Layton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Layton Village Shopping Center.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
721 N Main St, Layton, UT
84041, United States

Hours

Reviews

4.0
248 reviews
5 stars
173
4 stars
9
3 stars
7
2 stars
9
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Jaden, Karly, and Bri for their outstanding service.

Cleanliness

The store is frequently noted for being clean and well-organized, contributing to a positive customer experience.

Efficiency

Customers appreciated the quick service, even during busy times, with many reporting minimal wait times for their needs to be addressed.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor handling of specific services, such as notary and package tracking.

Long Waits

Several customers expressed frustration with long lines and inadequate staffing during peak hours, leading to delays in service.
  • AS
    Angela Summers
    2 days ago
    1.0
    I just needed to drop off a package and get a receipt and get my QR code scanned to show that my package was sent. After the lady scanned my label, she got rude with me and told me to just scan the package myself and leave it on the counter. She never said that she would sign an agreement that she would be fully liable for the package if it was stolen from that counter. She should be fired. She is useless
  • DH
    Diana Hernández
    Nov 8, 2025
    5.0
    We came in with a load of papers to photo copy. Very overwhelming having to deal with so much paperwork, but Josh helped us out, such an amazing employee! He was patient, and very supportive in every way! If you come to this UPS location, ask for Josh! Very grateful, thank you!
  • MO
    Malique Osorno
    Nov 8, 2025
    5.0
    20/10 experience with JOSH!!! Such a friendly person and great with customer service and knowledge about pricing and packaging. Will definitely drive all the way from west haven back to this exact store if I need anything else shipped, printed ect.
  • ST
    sue twarowski
    Nov 3, 2025
    5.0
    Always friendly and helpful. Fast service
  • RC
    Rob Chesley
    Oct 31, 2025
    1.0
    Go to fed ex or usps. These people at both this location and kaysville nearby were condescending and rude.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Layton offer?

The UPS Store #5747 in Layton provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.