The UPS Store

4.0
251 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5747 in Layton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Layton Village Shopping Center.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
721 N Main St, Layton, UT
84041, United States

Hours

Reviews

4.0
251 reviews
5 stars
176
4 stars
9
3 stars
7
2 stars
9
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Jaden, Karly, and Bri for their outstanding service.

Inconsistency

Several reviews highlighted issues with inconsistent service, including rude behavior from some employees and confusion regarding services like notary and package handling.

Efficiency

Customers appreciated the fast service and efficiency, especially during busy times, although some noted long wait times when the store was understaffed.

Cleanliness and Organization

The store was frequently described as clean and organized, contributing to a positive customer experience.

Negative Experiences

A few customers reported negative experiences, including poor handling of packages and lack of accountability from staff, leading to frustration.
  • MW
    Michelle Wood
    4 days ago
    5.0
    They are always fast and well staffed so it’s easy to get what I need done.
  • TT
    T.J. Tutt
    Jan 1, 2026
    5.0
    Friendly guy that took my Amazon return! So courteous and a gentle tone. It was such a pleasant experience even if it was only a minute or two! Thank you to the young man!
  • AB
    Austin Barker
    Dec 23, 2025
    5.0
    Always fast and Kate was super friendly and helped so much!
  • AS
    Angela Summers
    Nov 22, 2025
    1.0
    I just needed to drop off a package and get a receipt and get my QR code scanned to show that my package was sent. After the lady scanned my label, she got rude with me and told me to just scan the package myself and leave it on the counter. She never said that she would sign an agreement that she would be fully liable for the package if it was stolen from that counter. She should be fired. She is useless
  • DH
    Diana Hernández
    Nov 8, 2025
    5.0
    We came in with a load of papers to photo copy. Very overwhelming having to deal with so much paperwork, but Josh helped us out, such an amazing employee! He was patient, and very supportive in every way! If you come to this UPS location, ask for Josh! Very grateful, thank you!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Layton offer?

The UPS Store #5747 in Layton provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.