Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5668 in Kaysville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Autozone & Vasa Fitness.
Details
- DeliveryNot available
Location
Hours
Reviews
4.5
488 reviews
5 stars
422
4 stars6
3 stars1
2 stars
9
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness and helpfulness is generally positive, with many customers praising specific employees like Kelly, CJ, and Will for their assistance.
Efficiency
Most customers appreciate the quick service and minimal wait times, especially for Amazon returns, although some report instances of slow service during busy periods.
Management Issues
Several reviews highlight negative experiences with the store manager, Will, citing rudeness and lack of customer care, contrasting with positive feedback about other staff.
Inconsistency
While many customers have had great experiences, there are notable complaints about poor service, miscommunication, and mistakes with orders, indicating inconsistency in service quality.
Store Environment
The store is generally described as clean and well-organized, but some customers mention issues with employee attitudes and a lack of responsiveness during busy times.
- ETElizabeth Thatcher4 days ago5.0I was unfamiliar with how to make my return and CJ just took over and made it happen! I am not as familiar with how to use my phone as these cute kids who are younger than me, and she just walked me through it. Easy peasy! I was in and out in 5 minutes, even though several people were coming and going. Great customer service, friendly, fast! Great job!
- MFMiriam FransonNov 17, 20255.0I came to the store with more than 20 Amazon returns to process. Although I'd tried to carefully prepare them all, there were issues with many of them. Will knew exactly what to do. He was so kind, patient, and efficient in solving my problems! Couldn't have done it without him! Thank you!!
- IMIzzy MihmNov 10, 20255.0The staff at the front desk were very friendly and helpful!
- RCRob ChesleyOct 31, 20251.0Go to fed ex or usps. These people at both locations in kaysville and layton were condescending and rude.
- MPMichelle P.Oct 21, 20255.0The young man working the counter was efficient and friendly! I was discouraged to see a long line when I arrived, but the one employee working the counter had a system down to quickly process Amazon returns and the wait time was minimal. I regret not getting his name (dark, short hair working about 5 pm on 10/21/2025). He is an asset to the Kaysville UPS store and deserves to be recognized and compensated. He is the most efficient employee with whom I've interacted in a long time anywhere while still being polite.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Kaysville offer?
The UPS Store in Kaysville provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours for The UPS Store in Kaysville?
The UPS Store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
What payment methods are accepted at The UPS Store in Kaysville?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store in Kaysville located?
It is located at 265 N Main St, Ste D, Kaysville, UT 84037, next to AutoZone and Vasa Fitness.
Can I find mailing and shipping supplies at this location?
Yes, The UPS Store offers office products, mailing supplies, moving boxes, stamps, and postage supplies.
Does The UPS Store provide notary services?
Yes, notary services are available at The UPS Store in Kaysville.
Are there any nearby places where I can go after visiting The UPS Store?
Yes, you can visit AutoZone for automotive parts and Vasa Fitness for a workout, both conveniently located next to The UPS Store.
How can nearby marketing agencies be useful to small business customers visiting The UPS Store?
Nearby marketing agencies like Smart Traffic and BookSmarts Accounting can help small business customers with marketing and accounting services, complementing the business services offered at The UPS Store.
What dining options are near The UPS Store for a quick meal?
Pizza Hut, a fast food restaurant, is located nearby and offers convenient dining options for customers visiting The UPS Store.