Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5668 in Kaysville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Autozone & Vasa Fitness.
Details
- DeliveryNot available
Location
Hours
Reviews
4.5
492 reviews
5 stars
425
4 stars6
3 stars1
2 stars
9
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some employees are praised for their friendliness and efficiency, others, particularly the manager, received criticism for rudeness and unprofessional behavior.
Efficiency
Many customers noted the quick service and efficiency of staff, especially during busy times, although there were instances of long wait times and poor handling of customer needs.
Staff Attitude
Several reviews highlighted the positive attitude and helpfulness of staff members like Kelly and CJ, contrasting with reports of condescending behavior from some employees.
Management Issues
The store manager, Will, received significant negative feedback for his handling of customer interactions, leading to a perception of poor management and customer care.
- DHD HDec 30, 20255.0Please pay these excellent workers a bit more...so they don't have to work 2 jobs to make ends meet. :/ They're doing great.
- LHLindsay HudspethDec 5, 20251.0I had a very disappointing experience at the UPS Store in Kaysville. The manager yelled at me and my small child across a room full of people because we were standing near the Amazon return kiosk while another customer was making her returns. What he didn’t realize was that I had already stepped aside to troubleshoot an issue with my QR code, and I had told the other customer she could go ahead with her large set of returns. There is no signage indicating that two people cannot be at the kiosk at the same time, and I was not hovering or standing too close—I was simply on the opposite side of the kiosk trying to resolve my QR code issue. I was embarrassed and caught off guard because I had no idea I was doing anything wrong. When I called afterward to discuss the situation, the manager hung up on me before I was able to complete my first sentence and then refused to answer when I called back. During my time in the store, he was also openly complaining and recounting negative interactions he’s had, which made the environment even more uncomfortable. Even after he finished with his line of customers, he didn’t offer to help me with my return as I waited for the customer to finish at the kiosk. The one bright spot was his coworker, who was very kind and willing to assist, though she was understandably busy helping others. I understand that everyone has off days, but the way this was handled made the entire experience unnecessarily uncomfortable and unprofessional. I hope this location addresses these concerns so other customers don’t have a similar experience.
- SASam ArnoldDec 1, 20255.0I had to get some posters printed last minute and the manager, Will, was so great to work with us to make sure we got exactly what we wanted! Definitely will come here again!
- ETElizabeth ThatcherNov 20, 20255.0I was unfamiliar with how to make my return and CJ just took over and made it happen! I am not as familiar with how to use my phone as these cute kids who are younger than me, and she just walked me through it. Easy peasy! I was in and out in 5 minutes, even though several people were coming and going. Great customer service, friendly, fast! Great job!
- MFMiriam FransonNov 17, 20255.0I came to the store with more than 20 Amazon returns to process. Although I'd tried to carefully prepare them all, there were issues with many of them. Will knew exactly what to do. He was so kind, patient, and efficient in solving my problems! Couldn't have done it without him! Thank you!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Kaysville offer?
The UPS Store in Kaysville provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours for The UPS Store in Kaysville?
The UPS Store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
What payment methods are accepted at The UPS Store in Kaysville?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store in Kaysville located?
It is located at 265 N Main St, Ste D, Kaysville, UT 84037, next to AutoZone and Vasa Fitness.
Can I find mailing and shipping supplies at this location?
Yes, The UPS Store offers office products, mailing supplies, moving boxes, stamps, and postage supplies.
Does The UPS Store provide notary services?
Yes, notary services are available at The UPS Store in Kaysville.
Are there any nearby places where I can go after visiting The UPS Store?
Yes, you can visit AutoZone for automotive parts and Vasa Fitness for a workout, both conveniently located next to The UPS Store.
How can nearby marketing agencies be useful to small business customers visiting The UPS Store?
Nearby marketing agencies like Smart Traffic and BookSmarts Accounting can help small business customers with marketing and accounting services, complementing the business services offered at The UPS Store.
What dining options are near The UPS Store for a quick meal?
Pizza Hut, a fast food restaurant, is located nearby and offers convenient dining options for customers visiting The UPS Store.