The UPS Store

4.5
384 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4976 in Herriman offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Herriman Crossroads Center Near Smith's.

Details

  • DeliveryNot available

Location

The UPS Store
5526 West 13400 South, Herriman, UT
84096, United States

Hours

Reviews

4.5
384 reviews
5 stars
326
4 stars
10
3 stars
2
2 stars
5
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some praising staff for being friendly and helpful, while others report rudeness and unprofessional behavior from certain employees, particularly Rose.

Efficiency

Many customers appreciate the quick and efficient service, especially for Amazon returns, although some express frustration with inconsistent service and long wait times at the kiosk.

Staff Performance

While several employees, including Evelyn and Tiara, receive high praise for their helpfulness and professionalism, Rose is frequently mentioned negatively for her attitude and customer interactions.

Store Environment

The store is generally described as clean and organized, contributing to a positive shopping experience for many customers.
  • NN
    nellie_dolor
    4 days ago
    5.0
    I had another great experience today with Evelyn. She was not only helping me but helping everyone else in line, she works fast and has the best customer service.
  • NJ
    Nicklaus Jensen
    Jan 5, 2026
    5.0
    Best experience ever! Rose was so friendly and made the process so simply. Best employee ever
  • MW
    Michael Wood
    Dec 8, 2025
    5.0
    Friendly, attentive and professional! My 1st choice! Thanks for always doing a great job for me!
  • BC
    Brook Clark
    Dec 3, 2025
    1.0
    I've tried to give this store the benefit of doubt but after coming here for a few years nothing has changed. The employees talk down to the customers and are SO rude. They act as if they are completely inconvenienced to do their job and every customer is dumb. God forbid you have an Amazon return because you'll be aggressively directed to self checkout that takes twice as long. The manager is loud, aggressive and makes going to this location unbearable, I won't be back.
  • SL
    Sean Lowry
    Nov 26, 2025
    5.0
    Even at the end of their business day before closing and at a very busy time for them, the service at this UPS store was very friendly, helpful, and expeditious. Much appreciated! Additionally, the prepaid label that I had printed at home was incomplete, and they caught that as they happen to pass by me when I was trying to use the self-service kiosk, and they helped reprint a new label.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Herriman offer?

The UPS Store #4976 in Herriman offers packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, passport/photo ID services, and more.

Where is The UPS Store #4976 located?

It is located at 5526 West 13400 South, Herriman, UT 84096, USA, in the Herriman Crossroads Center near Smith's.