United States Postal Service

2.4
198 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 12180 S 300 E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12180 S 300 E, Draper, UT
84020, United States

Hours

Reviews

2.4
198 reviews
5 stars
58
4 stars
9
3 stars
6
2 stars
10
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Tina (Gator) and Joy for their exceptional service.

Delivery Issues

Numerous complaints were made regarding lost packages, misdeliveries, and poor delivery service, leading to frustration among customers.

Inconsistent Experiences

While some customers reported positive experiences, others faced rude service and inefficiency, particularly from specific employees.

Long Wait Times

Several reviews mentioned long lines and slow service, indicating a need for better staffing during busy periods.

Facility Cleanliness

The location was noted for being clean and well-maintained, contributing positively to some customers' experiences.
  • ML
    Marcel Longe
    Oct 29, 2025
    5.0
    This is the nicest and cleanest PO I have ever used! Bravo to the builders as well as the maintenance man who faithfully picks up trash and loves to mow the property.
  • AJ
    Alex Jarman
    Oct 25, 2025
    1.0
    Did not deliver my package to my place only a couple blocks away. Gave to a "agent" for delivery and no information on who has my package and when I'll get it. A $200 part for my vehicle i need to have running while trying to move. Was at the post office and 4 days later still have not received. Why have delivery if not going to do it. Just gave my package to who know and who knows if they are going to deliver ever could have just stole my package.
  • TT
    Teaflower
    Oct 10, 2025
    5.0
    This was my very first time ever shipping anything out at a post office and the woman at the counter was truly just the sweetest thing ever, I felt very welcome and I am very happy with my over all experience! I’m sad I didn’t catch her name because she deserves recognition, I am very grateful for her help. Thank you!
  • SB
    Samantha Busch
    Oct 2, 2025
    5.0
    This review is for Joy, had a problem with my mail getting delivered to the wrong box, and she went above and beyond to help me get an important package back to me. She is so nice, and I really appreciated the time she took to help me.
  • MB
    Matt Bowen
    Aug 25, 2025
    5.0
    Fast, Helpful service. Very knowledgeable staff

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.