Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Draper, UT when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Numerous customers reported problems with package deliveries, including missed attempts, delays, and packages being sent to the wrong address.
Customer Service
Feedback on customer service was mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and lack of support.
Staff Friendliness
Several reviews highlighted the friendliness and helpfulness of staff at the location, with specific employees being recognized for going above and beyond.
Operational Hours
Customers expressed frustration over inaccurate information regarding store hours, particularly regarding Sunday operations.
Overall Reliability
Many customers expressed dissatisfaction with FedEx's reliability, indicating a preference for other shipping services due to repeated issues.
EM
eric myers
5 days ago
1.0
Absolutely never on time.
BA
Bryn Amber
Oct 16, 2025
1.0
I was literally home all morning waiting for a package that needed to be signed for, I was told there was an attempted delivery when I saw and heard no attempted delivery nor was there an attempted delivery note left. This was a time sensitive delivery that was needed. I opted to be able to pick it up the next day which would’ve been today but now I’m being told that I can’t get it until tomorrow by 5 PM. So disgustingly lazy. Your drivers don’t want to do their job. This is a joke.
DD
dorkette5
Sep 19, 2025
1.0
We continue to have our Express Scripts packages that are temperature regulated listed as unable to deliver because we are in a gated community. I specifically talked to a FedEx driver out of Magna and was told each driver has carrier codes and I have gone online and added to my FedEx delivery manager our personal gate code so this should never happen. I'm really irritated and have tried to get Express Scripts to use a different carrier but they can't so now my husband's insulin is late, unthawing and probably going to be ruined again (3rd time) because of this FedEx locations ignorance. FedEx and all other carriers are in here every day, multiple times a day. DO BETTER especially for time sensitive packages that specifically say that on the package!!!
CM
Chris Mcewen
Aug 23, 2025
5.0
Super friendly and helpful employees.
DH
dan Howcroft
Aug 6, 2025
1.0
Was home all day and they said they attempted to deliver my package but there was no knock or ring on my door bell called to see if they could redeliver it today cause he was in my area still basically was told nope there customer service was ruder than rude after i was told they would redeliver today