United States Postal Service

2.1
189 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 333 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
333 N Main St, Cedar City, UT
84720, United States

Hours

Reviews

2.1
189 reviews
5 stars
43
4 stars
8
3 stars
5
2 stars
8
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendliness and helpfulness of the staff, many others reported rude behavior and a lack of accountability from employees.

Delivery Issues

Numerous reviews highlighted significant problems with package delivery, including misdelivered items, packages marked as delivered but not received, and long delays.

Long Wait Times

Customers frequently mentioned long lines and wait times at the post office, often exacerbated by understaffing.

Incompetence and Disorganization

Many reviews pointed to a general sense of disorganization and incompetence within the postal service, with issues ranging from lost mail to incorrect address handling.

Mixed Experiences

Some customers reported positive experiences, particularly with specific employees, but these were overshadowed by widespread complaints about service quality.
  • MF
    Morgan Frisbie
    Oct 24, 2025
    1.0
    They only had one person actually working. There was a huge line and people had left because it was taking a long time. One other person had come out to ask if people were just picking up and no one was and went into the back. If you plan to go mail something at the post office plan for an hour to 2 hour wait.
  • BB
    Breylyn Bellach
    Oct 15, 2025
    1.0
    Twice now you guys have returned our package to sender due to delivery driver incompetence, it states cannot complete because of incompete address, but doordashers and spark shoppers can do just fine finding my house, you guys said it was out for delivery at 6 am and don't say anything about if failing until 456 right before you guys closed, so that was rigged, and then you sent it out at 3 am before you guys even open, what in the actual dysfunction is that?
  • RM
    Robyn Miller
    Sep 20, 2025
    1.0
    Sat on hold for 15 minutes. And are literally holding my package hostage because they didnt even attempt to deliver my package
  • KP
    Kaluha Pet
    Aug 27, 2025
    5.0
    The workers are always friendly despite being overworked, and they held our mail for weeks until our address was finally recognized by USPS online. I really appreciated it.
  • MV
    Michael Vargo
    Aug 5, 2025
    5.0
    I had no problems. A little wait in line, but not a big deal

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.