United States Postal Service

Reviews

• AD

  Andrew “Dreu”

  1 day ago
  1.0
  Horrible service when you call. It's one of the worst automated service ever. That's the 800 number. But when you dial the local 435 number, nobody answers ever. I can let it ring for 3 minutes and I could call five times in a row and nothing. You can tell the workers hate their job. I mean I can understand all the BS that goes through in and out all day long but at least fake it, pretend that they care. A little backstory,I kept getting my ex roommate's mail. I took it in to the post office thinking that they would just forward the mail to him. Well it turns out that's not the process. They will just send it back to wherever the mail / packages came from. I didn't want to start that process just yet. I told the worker that I would try one more time to get a hold of my ex-roommate and give him one more chance to pick it up from me but the worker wouldn't let me take it back. I had just left the post office and was able to get a hold of my ex-roommate. I explained the situation and told him that maybe he can just pick it up at the post office if he's in the area. To help him out. I called the 800 number. Finally talked to somebody after 8 minutes of going through hoops and loops. Explain the situation and was hoping that she can get a hold of someone at my local office to just keep the mail / packages together for a day, maybe two the most so he can pick it up. Well apparently they can't do that cuz it's too difficult to try to help someone out. I understand. It's my bad that I should have texted my ex-roommate before going into the post office But what was done was done and I tried to fix it.
• DL

  Devan Loveland

  2 days ago
  5.0
  I've been inside USPS Cedar City almost daily for the last year to ship orders. They have always been professional, helpful, and cool. They generally get my orders out same day, which helps my business greatly. The general public, on the other hand, seems to always have a handful of people who are downright disrespectful and abusive to the workers. I watch the workers handle it professionally, while some of the public are plain awful to them. USPS Cedar City has been great and deserve much more credit. Easy 5 stars.
• JF

  jared foree

  3 days ago
  1.0
  What trash this place is! Not a soul answers the phone and everyone is to scared to actually work!!!!!
• EW

  Emily Wenig

  Feb 23, 2026
  1.0
  Awful service. They have lost many of my packages/pieces of mail. Also, when I moved and changed my address they took my money but didn’t actually do the COA; and I kept getting mail to my old address, I had to resubmit it and pay again. Worst of all, they lost my marriage license when it was supposed to simply be delivered to Parowan (in the same county.) The workers are also unhelpful and rude when you bring up issues.
• JE

  Jeremy Estigoy

  Feb 17, 2026
  1.0
  Terrible. The last week I’ve been calling at 4:30 to get information on my package and they NEVER answer.

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