United States Postal Service

2.6
56 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 16 S 100 W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
16 S 100 W, Brigham City, UT
84302, United States

Hours

Reviews

2.6
56 reviews
5 stars
16
4 stars
5
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4
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1 star
26
  • CS
    Chase Snow
    Jul 15, 2025
    1.0
    Extremely unprofessional. For these guys it's less about service and more about lazily collecting what little they can as they await the inevitable. Unfortunately alternatives are tough in a small town.
  • IB
    Itha Butterfield
    Jun 19, 2025
    1.0
    I ordered a hemp product from a legitimate website for my husband… My package didn’t come and it said it had arrived at the Brigham city post office. When I went to check on my package, the lady there informed me that the postal inspector had taken the package and accused me of mailing something illegal. Saying to me in front of everyone “that is what happens when your mail contains something illegal.” My product definitely was not illegal and they have now released the hold. But the lady was so rude to me and so condescending in the way that she talked to me. She was a pretty middle-aged woman and next time I go in there, I will get her name so I can add it to this review. She also talked to me with a disgusted look, and like she was talking down to me. She spoke loud enough for everyone to hear And not in a pleasant tone. I usually love everyone in Brigham city But I hope this post office does better. That was really humiliating for me. She offered me no solution and I had to find the phone number To contact the postal inspector myself. I just feel like people like that Should not work in customer service.. Especially if tax dollars pay your wages!
  • AW
    Aubrielle Wood
    May 28, 2025
    1.0
    Recent experiences with my own town post office have left a sour taste in my mouth. So this is why they are getting a bad review. So, normally in the past, I've mailed out bubble mailers with Forever stamps on them without issue. But this last week when I did, they sent everything back and claimed "they need to be sent as packages with tracking numbers" and these bubble mailers are not that big! They barely have a few 5 × 7 photo prints each which don't weigh much and aren't that big. Why is it in the past I mailed things from home in the drop off mail slot of bubble mailers without issue in the past but now they suddenly put up a stink about it? I'd love to know! They even sent back a card I was mailing to my dad for Father's Day marking that it need $0.17 more! Which is stupid! I sent something similar to my mom for Mother's Day! With only one Forever Stamp. Same exact size envelope and it wasn't an issue at all. I feel this post office is just money hungry and greedy and looking for any excuse to charge more to people in our town. Absolutely ridiculous.
  • EW
    Emma Wilding
    Apr 25, 2024
    5.0
    I've become good friends with the employees at this post office. They are all super kind and helpful. Always willing to go the extra mile. The line never lasts very long here. By far my favorite post office of all time.
  • AS
    Andrew Smith
    May 13, 2023
    1.0
    due to their Authoritarian style approach to their customer service skills. I'm unsure if I've had a worse experience anywhere else. Unwilling to listen and work through an issue the customer service representative went straight to threats instead of helping to solve the issue. I wish the USPS had to earn our business and other carriers start competing with them for any type of mail service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.