Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 20 S Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
235 reviews
5 stars
86
4 stars
4
3 stars
4
2 stars
8
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praise the friendly and helpful staff, others report rude service and significant issues with assistance.
Delivery Issues
Numerous complaints about lost packages, misdeliveries, and delays in shipping, leading to frustration among customers.
Wait Times
Customers frequently mention long wait times, especially during busy periods, with some expressing dissatisfaction with the efficiency of service.
Inconsistent Experiences
While some customers report positive experiences, others highlight inconsistencies in service quality and reliability.
Communication Problems
Many reviews indicate difficulty in reaching the post office by phone, with reports of calls going unanswered or being disconnected.
- MAMary AlvarezNov 10, 20255.0Visited on 11/10/25. Great service, kind and accommodating staff. Really appreciated Tracy!
- DGd gukeSep 29, 20255.0Nice location with friendly postal workers.
- TTTaylor TrejoSep 16, 20251.0I stopped by in person to mail 50 baby shower invitations. All the exact same size envelopes and everything. Since they were bigger envelopes I checked with the lady at the desk to make sure they had enough postage. The lady assured me they were all set, however, a week later I got 11 of them back saying they needed more postage. I stopped back by and explained the situation. The lady at the desk said they were just SLIGHTLY bigger than their mail slot and that’s why they sent them back. They checked with their supervisor to see if there was anything they could do and instead of working with me, they literally had a 30 weeks along pregnant woman step out of the line, reopen every single one of them, cut the envelopes down (NOT EVEN HALF A CENTIMETER) and re-tape them closed before they would mail them. But the other 39 envelopes mailed just fine! It was the MOST FRUSTRATING situation and the WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!!! I will NEVER USE THEIR SERVICES AGAIN!!! If I could give them negative stars I would!
- KFKirill FateevSep 6, 20251.0This is the worst post office I've ever used! I paid for delivery ($129) from Utah to North Carolina in March 2025. It's already September. I have never received my parcel with expensive things. Compensation for the loss is the same! I contacted the support service, the offices of this company, etc. Just a banal "sorry that this happened!". If you want to lose your things-use USPS !
- YRYoslady RodríguezSep 5, 20255.0Very good service and customer service, I go very often and they always have a smile to welcome you, 100% recommended, many good things
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 20 S Main St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment using the online scheduler; limited walk-in hours are available at select locations.
What are the fees for passport photos at this USPS location?
The current fee for a passport photo at USPS is $15.
Can I get a PO Box at the United States Postal Service on 20 S Main St?
Yes, you can apply for and reserve a PO Box online or in person at this location with two valid forms of ID.
Is it possible to access PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so please check with this local Post Office.
What are the operating hours of the United States Postal Service at 20 S Main St?
Monday to Friday, 9:00 AM to 5:30 PM; Saturday, 10:00 AM to 2:00 PM; closed on Sundays.
Are there nearby places I can visit before or after my trip to the Post Office?
Yes, you can visit Bun Basket N' Bakery for a sandwich, Sweet Cake Bake Shop for treats, or Bountiful Chalk Art Festival for local arts and entertainment.
How can I use nearby services like Kelly's Carpet Cleaning and Beehive Plumbing while visiting the Post Office?
While visiting, you can conveniently access services like home cleaning at Kelly's Carpet Cleaning and building supplies at Beehive Plumbing Bountiful, located nearby.
What local shopping options are near the Post Office at 20 S Main St?
Nearby shopping includes Yours Mine & Ours thrift store, Whisperwood Boutique for gifts, and The Book Garden for books and media.