Easy to use and conveniently located inside SMITHS 444. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
This is without a doubt the worst water delivery company there is in existence. I have 7 business locations that they deliver to and it is almost impossible to talk to someone about delivery issues. You call and get someone from India that cannot help with Costco accounts and get transferred endlessly to different departments.
They always miss their delivery day and then deliver on days you are not in the office so they leave the bottles at the door but don't pick up the old bottles and then they won't pick up the empty bottles unless you call them and specifically tell them you need "extra" bottles picked up.
Worst company EVER!!!
CW
Carol Woolem
Apr 11, 2025
1.0
Every time I go there it’s out of water. It’s really annoying. With two machines you would think at least one would work. I have gone at different times of the day and they are empty. I have been trying for the 2 weeks, no luck. Maybe they need new machines. Looking for someplace else to go.
Frequently Asked Questions About Primo Water Refill
Where is Primo Water Refill located?
Primo Water Refill is located at 555 S 200 West, Bountiful, UT 84010, US.
What are the operating hours for Primo Water Refill?
The refill station follows the retailer location hours of SMITHS 444.
What type of water refill services does Primo Water Refill offer?
They provide self-serve refill water stations offering fresh filtered drinking water in 1, 3, or 5-gallon sizes.
What payment options are accepted at Primo Water Refill?
Payment options accepted include American Express, Apple Pay, Cash, MasterCard, and Visa.
Which brands are available at Primo Water Refill?
The station offers Primo Water brand products.
In which languages can customers communicate at Primo Water Refill?
Customers can communicate in English and Spanish.
How can I contact Primo Water Refill for inquiries or support?
You can contact them by phone at +1 844-237-7466 or email at social@primowater.com.
Is there a website where I can learn more about Primo Water Refill services?
Yes, information is available on their website at https://www.water.com/services/primo-water-refill/.
Are there any nearby amenities I can visit after refilling water at Primo Water inside Smith's 444?
Yes, nearby you can visit Smith's Food and Drug supermarket, Tiffany’s Nail and Spa for relaxation, and Starbucks for coffee.
How can I use nearby transit or facilities to get to Primo Water Refill?
You can use nearby Smith's Fuel Center for convenience if driving and visit adjacent places like America First Credit Union or Blue Rhino Propane Exchange for additional errands while refilling water.