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United States Postal Service

3.2
(106 reviews)

Business Details

55 N Merchant St, American Fork, UT
84003, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 55 N Merchant St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
55 N Merchant St, American Fork, UT
84003, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

3.2
106 reviews
5 stars
45
4 stars
11
3 stars
6
2 stars
6
1 star
38
  • TS
    Tyler Staten
    Dec 13, 2025
    1.0
    Whenever I get a tracking alert for a package and it is coming from USPS, I already plan for it to go missing. Two straight deliveries to our neighbors, and it’s probably 50% of the time outside of that. It’s impossible to work with USPS and their employees simply do not care about how pathetic their service is, and somehow care much less when they lose a package.
  • TP
    Timothy Pitonyak
    Nov 19, 2025
    5.0
    The American Fork post office always provides exceptional service. I always get a friendly smile from the postal clerks and their happily willing to assist me. The wait time is very quick and usually there are enough clerks to help customers.
  • BH
    Bruce Hanks
    Oct 15, 2025
    2.0
    It's quite a thing to be standing in a long line at this Post Office and have employees look right at you - then close their station and walk away; leaving one person trying to help an ever more angry group of people. Mari is probably the worst at this.
  • KM
    Kirk Morris
    Aug 4, 2023
    5.0
    Very awesome customer service with quick service
  • TT
    TheRealJohans
    Oct 20, 2017
    1.0
    Horrible Service! First the mailman decides he doesn’t want to bring my mail anymore because the neighbors have dogs and he has to come inside the fence to deliver the mail. I find this a bit strange considering on almost a dozen occasions I have seen him pet and play with the dogs when he makes his rounds here. But anyway, I move the mailboxes to the road as requested by the mail carrier. I call them to inform them the necessary change has been made as well as my neighbor going in person and telling them while collecting his mail. Monday of this week they brought it right on time like before this happened. However there has been no mail since. When I go in to get my mail I am told they don’t have it and it is with the carrier. I check my box, no mail. I call to inquire about the situation and the woman on the phone is incredibly rude and dismissive toward me. I should have gotten her name. I don’t know why she bothered to answer the phone because all she tried to do was get me off the line. Seems as this is the only way to get mail, I guess I’ll have to file a complaint. It’s nit like I can boycott the postal service and find another way to get mail. Which is a joke.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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