Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 55 N Merchant St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.2
105 reviews
5 stars
44
4 stars
11
3 stars
6
2 stars
6
1 star
38
- TPTimothy Pitonyak5 days ago5.0The American Fork post office always provides exceptional service. I always get a friendly smile from the postal clerks and their happily willing to assist me. The wait time is very quick and usually there are enough clerks to help customers.
- BHBruce HanksOct 15, 20252.0It's quite a thing to be standing in a long line at this Post Office and have employees look right at you - then close their station and walk away; leaving one person trying to help an ever more angry group of people. Mari is probably the worst at this.
- SUShane R (uɐᴉǝuɐɥsǝɯ)Oct 11, 20255.0Minimal wait times and excellent custom service, never had an issue. Results from this branch have been better than average, and I've interacted with about two dozen post offices over the years. I ship and pickup packages here at least monthly, and have asked their help reporting missing mail and having mailbox locks changed.
- TWThomas WhitakerSep 19, 20255.0I visit this location several times a year. I can't say I've ever had a problem, in fact the workers seem very intent on doing their best as efficiently as they can. Yes, there have been long lines. I've expected them from time to time. Other times I am in and out in less than 10 minutes. It's a clean government facility with people who do care about their jobs and their customers.
- JCJohn CutlerAug 26, 20255.0In August 2025, we visited the United States Postal Service in American Fork, Utah. This is a large facility, as it services not only American Fork, but also nearby Highland and Alpine, as these two cities do not have their own Post Office. This facility is clean and well-maintained, and the employees are helpful. We were inquiring about different job opportunities within the United States Postal Service. Whitney, one of the managers, explained to our satisfaction the differences in the various job roles. We had a favorable experience visiting the American Fork Post Office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 55 N Merchant St offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours may be available.
What are the operating hours for this Post Office?
Monday to Friday, it's open from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 2:00 PM. It's closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for availability and reserve a PO Box online, then complete the setup in person with valid ID.
Is 24/7 access to PO Boxes available at this location?
Most locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary; please confirm locally.
What nearby places can I visit before or after my visit to this Post Office?
Nearby you can visit the American Legion bar, The Rug Room home goods store, or enjoy a meal at Post Office-American Fork restaurant.
Are there fitness or recreational options near the Post Office?
Yes, FitRick Training gym and Yama No Shin Kan Martial Arts School are nearby for fitness and martial arts classes.
Can I find professional services near the Post Office?
Nearby professional services include ELB Learning for software development, Baldwin Media for photography, and Stevens Gailey legal services.