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Brand Certified

United States Postal Service

3.2
(106 reviews)

Business Details

55 N Merchant St, American Fork, UT
84003, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 55 N Merchant St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
55 N Merchant St, American Fork, UT
84003, United States

Hours

Reviews

3.2
106 reviews
5 stars
45
4 stars
11
3 stars
6
2 stars
6
1 star
38
  • TS
    Tyler Staten
    Dec 13, 2025
    1.0
    Whenever I get a tracking alert for a package and it is coming from USPS, I already plan for it to go missing. Two straight deliveries to our neighbors, and it’s probably 50% of the time outside of that. It’s impossible to work with USPS and their employees simply do not care about how pathetic their service is, and somehow care much less when they lose a package.
  • TP
    Timothy Pitonyak
    Nov 19, 2025
    5.0
    The American Fork post office always provides exceptional service. I always get a friendly smile from the postal clerks and their happily willing to assist me. The wait time is very quick and usually there are enough clerks to help customers.
  • BH
    Bruce Hanks
    Oct 15, 2025
    2.0
    It's quite a thing to be standing in a long line at this Post Office and have employees look right at you - then close their station and walk away; leaving one person trying to help an ever more angry group of people. Mari is probably the worst at this.
  • SU
    Shane R (uɐᴉǝuɐɥsǝɯ)
    Oct 11, 2025
    5.0
    Mid-December visit: Some wait due to holiday shipping and self-service being down. Staff remains very professional and working hard to be fast. Usually: Minimal wait times and excellent custom service, never had an issue. Results from this branch have been better than average, and I've interacted with about two dozen post offices over the years. I ship and pickup packages here at least monthly, and have asked their help reporting missing mail and having mailbox locks changed.
  • TW
    Thomas Whitaker
    Sep 19, 2025
    5.0
    I visit this location several times a year. I can't say I've ever had a problem, in fact the workers seem very intent on doing their best as efficiently as they can. Yes, there have been long lines. I've expected them from time to time. Other times I am in and out in less than 10 minutes. It's a clean government facility with people who do care about their jobs and their customers.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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