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USPS self-service kiosk
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United States Postal Service

3.0
(39 reviews)

Business Details

417 N Washington St, Berkeley Springs, WV
25411, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 417 N Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
417 N Washington St, Berkeley Springs, WV
25411, United States

Hours

Monday8:30 AM - 4:30 PM
Tuesday8:30 AM - 4:30 PM
Wednesday8:30 AM - 4:30 PM
Thursday8:30 AM - 4:30 PM
Friday8:30 AM - 4:30 PM
Saturday8:30 AM - 12:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

3.0
39 reviews
5 stars
18
4 stars
0
3 stars
2
2 stars
1
1 star
18
  • GF
    Gary Farmer
    Dec 20, 2025
    5.0
    Always friendly and helpful counter people.
  • MM
    MrArmyVeteran
    Jan 17, 2024
    1.0
    Wow, what an incompetent post office. First, do not expect any real customer service from here. Every time I have been in this office to resolve a delivery issue, such as shoving do not bend envelopes in a mailbox or leaving packages at the end of a 600ft driveway ect.. It has been nothing but attitude and zero accountability from their workers and supervisors including the “post master” who says they will address the issue but nothing ever gets resolved as it continues to happen. Second, do not schedule any passports from this location. I made an appointment online 2 weeks in advance and it was accepted. Showed up a day early to make sure I had all the appropriate paperwork. Once there I was told the “lady” that does the passports does not work Thursdays and that they were going to call us the day of the appointment to cancel. So they knew about this appointment and knew that they were going to cancel well in advance. They just decided to wait until the day of to cancel? So you had two weeks to reach out to us to reschedule but chose instead to wait till the day of. We have jobs that we took off work for this appointment and this type of thinking is absolutely unacceptable. So glad “I took the initiative” and came in a day early. This shows a lack of respect for their customers and all out incompetence in their staff. If you value your time avoid this post office like the black plague.
  • EM
    Eva Morgan
    May 22, 2020
    5.0
    Just met my new mail carrier "Bethany"! What a beautiful, kind, articulate young woman! A true breath of fresh air on this otherwise rainy day! Thank you Bethany and all the other hard workers at the Berkeley Springs branch! I'm sure your jobs are often rather thankless.
  • DB
    Desmond Bamber
    Mar 4, 2019
    1.0
    Terrible, mail always gets mixed up and some mail never gets deleverd, lady at the counter is rude every single time inqiure about said issues
  • LT
    Levi Tompkins
    Jan 15, 2017
    1.0
    Paid extra for Sunday delivery and no attempt was even made. The carrier just updated the system saying "notice left" but we've purposely stayed home waiting for the package. No attempt means shoddy service, lies, and wasted money.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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