The UPS Store

Reviews

• BB

  Becky Beltz

  Aug 2, 2026
  4.0
  It was fine. Employees were helpful,knowledgeable,and quick.
• SS

  Sara Schmidt

  Jul 23, 2026
  1.0
  I went to drop off a package to be shipped at the Rib Mountain, WI location and there was a sign on the door that there is a "nation wide outage affecting services" and the door was locked, even though there were people walking around inside. This was at 5:15 on a Thursday. When I got home and checked the corporate information there is no outage. I tried to call the store to verify what's going on and no one would answer at 6:20 the same night. Inconvenient for people trying to drop off packages, and even if there is an outrage why would you lock the the doors so people can't come in to get their stuff out of the mail boxes?
• JJ

  Jason

  Jun 2, 2026
  1.0
  I was charged $65 to ship a small package that weighed about 3lbs in a box that was about 12 inches by 12 inches by 4 inches, even after choosing the least expensive ground option they offered. I wasn’t aware that UPS Store franchise locations add such a large markup compared to purchasing shipping directly from the UPS website. After checking UPS.com, I found that the exact same shipment would have cost about half the price if I bought the label online and simply dropped it off at this same location. That's quite the markup for a transaction that literally took 1-2 minutes. Customers should know that it is significantly cheaper to purchase shipping services directly from the UPS website and then bring the prepaid package here. If you buy the label in‑store, you will likely pay double. I won’t be purchasing labels at this location again.
• CS

  Cody Shepherd

  Jun 1, 2026
  1.0
  If I could do negative star's I would went in there today to drop off some frontier equipment and after waiting in line for 20 min i was told they couldn't take it until later this week unfortunately I live 60 miles away and this is the closest ups store I can drop off at so now if I get charged for this equipment ups can pay the bill this store is a joke and I will never go back or recommend to anyone I will recommend they use someone else
• TR

  Tabatha Roberts

  May 31, 2026
  1.0
  Not even open during hours and drove 40 minutes to get here...should have been posted properly online 😞

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