e-tailer inc. is a family owned company that was founded in 2002. We started off as a single website that shipped frozen treats all across the United States called icecreamsource. Since then, we have expanded into what we are today. We have also ventured into hospitality and convenience store supply with over 3,000 sku's available across the United States. Focusing on food, we have continued to expand into even more frozen food sectors, including more ice cream novelty items, frozen dinners, frozen pizzas, as well as healthier frozen options. With our expertise in both of these areas, we have also continued to grow as a frozen, perishable, and dry fulfillment partner.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.