The UPS Store

Reviews

• RP

  Randy Parvin

  Jun 25, 2026
  2.0
  Customer Service is not what it was. Has the store changed hands?
• DH

  Drew Hunkins

  Apr 29, 2026
  1.0
  I had a high value package that I needed to mail out ($10,500 Rolex). The guy at the ups store would not take it! I even had a UPS mailing/postage document ready to go, ready to be afixed to the package. Bc it was a high value item, the company i was sending it to (and had provided me the mailing/postage document) had also provided me with a document for ups to sign. The guy would not sign it! Ignorantly saying he (he himself!) could be held liable. Hahaha! Buddy, you work for a company! I couldn't believe that a ups store would refuse to mail something for which I already had the ups postage and the worker also ridiculously thought he would be personally held responsible. Thank you so much ups for giving me an absurd experience and causing me to run around to myriad ups stores to see if one would take a ups package! Why even call yourself a ups store. Geez!
• CC

  Carl C2mett

  Apr 22, 2026
  5.0
  Quick friendly Service.
• CW

  Corrina Warwick

  Apr 10, 2026
  5.0
  I am always greeted the moment I walk in and receive prompt, friendly service.
• MB

  M1gu3l BP

  Apr 7, 2026
  1.0
  I had a prepaid shipping label for a package which needed to be printed. They charged me $2 for a piece of paper. I understand they need money for the store but I’m already shipping and paying UPS. If they’re going to charge that much money for a little piece of paper I’ll stick to FedEx. For comparison the local library only charges 10¢.

Frequently Asked Questions About The UPS Store