The UPS Store

Reviews

• AR

  Anish Reddy

  4 days ago
  5.0
  Very amazing service and team!!! Prahlad delivers hard work and passion for the work he does as the owner. Prahlad is a man of inspiration and wisdom!!! Brings tons of positivity overall. 👍👍👍🔥🔥🔥
• JD

  James Doyle

  4 days ago
  5.0
  Rose was very helpful! I was going to spend a lot more money on a large box to return an item to Amazon. She recommended a much more affordable shipping bag. Thanks, Rose!!!!
• JB

  Janet Benson

  4 days ago
  5.0
  I was in Milwaukee on business and purchased an item I couldn’t fit in my luggage for my return flight. Lola was so kind and helpful in helping me get my fragile items packed and shipped to my home. It relieved me of worrying about how to get those lovely items home and allowed me to focus on the work that remained for me during the rest of my conference. Lola made the entire process delightful!
• SE

  Sam Engsberg

  Jun 23, 2026
  5.0
  Fast and friendly. My kid likes coming here because they always have a sucker or some fun sticker for him. For a humble UPS store, feels like they have a crew that cares. Augie was especially nice the last time I went
• PP

  parth patel

  Jun 10, 2026
  1.0
  On May 10, 2026, an international shipment was processed at The UPS Store #2324 in Milwaukee, including a return shipping label. The return label was prepared incorrectly (Employee mistake) which resulted in the return shipment failing once the package reached its destination and created a significant issue. When the problem was reported on June 3, staff refused to acknowledge any error. Even after presenting confirmation from UPS Customer Service on June 4 that the label had been incorrectly created, the store did not accept responsibility or provide a proper resolution. The staff seemed untrained in handling international shipping procedures, and the store owner acted in an arrogant and dismissive manner, making unprofessional remarks instead of assisting with a solution. Overall, the experience demonstrated poor customer service, lack of accountability, and unprofessional conduct at this location. I do not recommend using this store for international shipping services.

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