Brand Certified
United States Postal Service
3.1(83 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
601 Sawyer Ter, Madison, WI
53705, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 601 Sawyer Ter to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:30 AM - 2:00 PM
SundayClosed
Reviews
3.1
83 reviews
5 stars
36
4 stars
8
3 stars
2
2 stars
4
1 star
33
- AKA KMay 2, 20261.0Arrived to a notice saying closed due to short staffing. It’s not their fault but they could have updated their hours on Google or something. I take public transit and lugged package with me over here to I guess waste an hour.
- SSsaadApr 20, 20261.0Completely unprofessional and extremely rude behavior from the front desk employee named Ashton. The package tracking clearly showed it was shipped with USPS and marked as handled through USPS delivery. Despite this, Ashton immediately questioned why I came to the post office at all because the order was placed through Amazon. The tracking information itself showed USPS involvement, so this response made no sense and showed a lack of basic understanding. Since there was an address issue preventing delivery, I came to the nearest office politely seeking assistance and clarification. Instead of helping, Ashton responded with a dismissive, confrontational attitude and spoke to me as though I was wasting her time for asking a legitimate question. Her tone and body language were intimidating, hostile, and unnecessarily aggressive from the start. Thankfully, another employee named Tom stepped in and provided a clear, rational explanation within moments, which only highlighted how poorly the situation had been handled initially. I appreciate his professionalism. No customer should be treated disrespectfully for asking about a package that tracking clearly showed was with USPS. One employee created an entirely unnecessary negative experience and reflected badly on this location. Management should seriously address professionalism, customer service standards, and accountability here.
- VRVitoria ReinaldoMar 18, 20262.0Went there yesterday to mail something back to it’s sender. The woman who saw me, before doing so, mocked someone who clearly did not speak English and was struggling to formulate a question over the parking. After that when I came to her cashier her she didn’t even let me select my prefered options on the screen over receipt and skipped the service rating as well. Working at customer service sucks at times but if you can’t even be polite when bothered you shouldn’t be there. I will be going to another locations bc I am NOT okay with this type of service.
- LPLaura PrietoMar 11, 20265.0So nice very helpful! And always helping me choose most affordable option to mail!
- MZMaryam ZahedianDec 16, 20211.0Very long waiting times. Only one person was helping out the costumers and there was a huge line. Why only one crew during the Christmas time?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 601 Sawyer Ter?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and often can take your passport photo. Be sure to print and complete your application form before visiting.
Is an appointment required for passport services at this location?
Most Post Offices offering passport services require an appointment booked through the online scheduler, although limited walk-in hours may be available.
What are the operating hours for the United States Postal Service at 601 Sawyer Ter?
The Post Office is open Monday through Friday from 9:00 AM to 6:00 PM, Saturdays from 9:30 AM to 2:00 PM, and is closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Start the process online at the USPS website.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so it's recommended to check with the local Post Office.
What nearby places can I visit around the United States Postal Service at 601 Sawyer Ter?
Nearby you can find the Hilldale Shopping Center, Hilldale Farmers Market, and several other retail stores and services that you might want to explore before or after your visit to the Post Office.
Is there a nearby bank or ATM near the United States Postal Service location?
Yes, you can find U.S. Bank ATM and Associated Bank close to the Post Office for your banking needs.
Are there other postal or package services near this USPS location?
Yes, there are other postal service locations nearby such as Post Office Hilldale, USPS Collection Point, and US Post Office for additional mailing or package needs.
Brand Certified Facts from United States Postal Service
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