The UPS Store

Reviews

• SS

  SL65Racer

  4 days ago
  5.0
  These guys have always been helpful. Most recently they notarized a ton of docs. When the bank balked at one of the pages Dakotah reprinted it and notarized it again at no cost. These guys take customer service seriously.
• BH

  Beth Hensch

  Aug 21, 2026
  5.0
  The manager gave exceptional service as I had quite a few questions, as well as needing packaging. Great customer service!
• SP

  Sushil Panday

  Aug 4, 2026
  5.0
  I trust Sujit completely with my business shipments. He is consistently professional, remembers my preferences, and ensures my fragile items are packed with care. It’s rare to find this level of dedication and expertise. If you’re in Yelm and need shipping services, make sure Sujit is the one helping you!"
• BH

  Bryan Hood

  Aug 4, 2026
  5.0
  Subject: Koda deserves a promotion (and I deserve that $250 gift card! 😉) ⭐⭐⭐⭐⭐ 10/10 (Only because the scale doesn't go to 11!) I usually walk into shipping stores prepared to watch paint dry, but today was a total game-changer. The line was long, but a cashier named Koda was absolutely whipping through it like a retail superhero! Seriously, watching her work was like watching a masterclass in efficiency. She was lightning-fast and 100% accurate, handling every QR code and package with pure class—and still managed to sprinkle in a genuine hint of kindness for every single person. In a world of automated machines, Koda actually brightened everybody's day and turned a boring errand into the highlight of my morning. I am definitely recommending everyone I know to come to this location. If this review wins that $250 gift card, I might just have to spend it all on shipping boxes just to come back and say hi. Hook it up! 📦✨
• JT

  Jennifer Tobin

  Jul 28, 2026
  1.0
  My partner went in to get signatures on his house-sale documents notarized. Manager told him the state of WA requires he charge him $15.00 PER NOTARY SIGNATURE/STAMP. That it's the "minimum amount" they're allowed to charge by the state. Absolutely untrue. That's the state MAXIMUM for an in-person signature. Nice hustle, though. They also wouldn't allow him to use his own witness and charged him to use one of the employees.

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