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Brand Certified

United States Postal Service

2.6
(76 reviews)

Business Details

128 N 2nd Ave, Walla Walla, WA
99362, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 128 N 2nd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
128 N 2nd Ave, Walla Walla, WA
99362, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday10:00 AM - 2:00 PM
SundayClosed

Reviews

2.6
76 reviews
5 stars
23
4 stars
4
3 stars
4
2 stars
8
1 star
37
  • YT
    Yadira Tiscareno
    Apr 30, 2026
    1.0
    I’m extremely disappointed with my experience at this post office today. I came in simply trying to ask about paying my fee and the process for changing my address, and the front desk employee with glasses was unnecessarily rude from the start. She sighed, seemed visibly irritated, and made me feel like I was a burden for asking basic questions. On top of that, she gave me the wrong due date for my PO box payment, which now may cause me to be charged a late fee. This kind of careless misinformation can directly cost customers money and creates unnecessary stress. Customer service should not include attitude, emotional outbursts, or providing incorrect information. I expected professionalism and basic respect, and unfortunately, I received neither.
  • HJ
    Huston Jernee
    Feb 17, 2026
    3.0
    Called to redirect a package that was being sent to the wrong address. Has to keep pressing different buttons on the menu to get to the right phone (speaking to a cleek to redirect the package was, for some reason, under the "passport" option, super frustrating because I would otherwise get a busy signal or be told my call couldn't be transferred at that time), or it would just get a busy tone, or the call would end spontaneously. I had to make 5 separate calls in order to actually get through to anyone.Once I got ahold of someone though, they were able to fix the problem immediately. Good service IF you can actually make contact with someone over the phone. Making contact with someone over the phone is the hard part.
  • MM
    Mark
    Jan 20, 2026
    1.0
    Apparently I am on a optional to deliver route! When I discuss this with the postmaster I am told that's the best they can do! Happens over and over!
  • JC
    John Cowen
    Jan 13, 2026
    5.0
    Excellent help, increased our knowledge of services available and with how parts of the postal system works while resolving potential issues with a delivery to Tri-Cities.
  • AC
    amy jo conradt
    Nov 26, 2025
    1.0
    Phone service is an actual joke.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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