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United States Postal Service

3.4
(86 reviews)

Business Details

3801 N 27th St, Tacoma, WA
98407, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3801 N 27th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3801 N 27th St, Tacoma, WA
98407, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Reviews

3.4
86 reviews
5 stars
42
4 stars
6
3 stars
7
2 stars
7
1 star
24
  • EJ
    Eliza James
    May 6, 2026
    5.0
    Always willing to drive a little further to come to this location. Regan at the front desk is always super nice, helpful, and efficient :) the wait isn’t too bad compared to other locations and there is usually parking available.
  • BD
    Brion Douvis
    Mar 23, 2026
    5.0
    Great Services and Friendly
  • TB
    Tacoma Business
    Dec 30, 2025
    1.0
    This post office location has been illegally withholding our mail and has made no meaningful effort to resolve the situation. Our assigned mail carrier has outright refused to deliver our mail and displays an exceptionally poor attitude and lack of basic customer service—far worse than anything we have experienced with USPS elsewhere. The carrier openly admitted to “holding our mail,” yet no notice, or official communication was ever provided. Despite repeated attempts to address this issue, management at this location has failed to intervene or offer a solution. Instead of correcting the problem or assigning a different carrier, they continue to protect an unprofessional and disrespectful employee. We have effectively been denied normal mail service, and management has made it clear that requesting a different carrier is not an option. Their only proposed solution was for us to pay out of pocket for a P.O. Box, solely because the carrier refuses to deliver to our address. This is an unacceptable abuse of authority and a failure of basic USPS service obligations. Withholding mail and forcing customers to pay extra for access to their own mail is not only unethical but potentially unlawful. This location urgently needs accountability, improved management oversight, and staff who understand and respect their responsibility to the public.
  • AJ
    angelica jardesten
    May 16, 2020
    1.0
    They never deliver my government check that it was scheduled to deliver last Saturday I received a picture of the envelope with the correct address, it has been a week today, the manger supposed to call back and he never did , and this not the first time this Postoffice loses my mail terrible service and customer service too
  • HS
    Helen Serg
    Mar 29, 2016
    5.0
    Always get great service...my international mail always gets to the destination in a timely manner..feel fortunate to have this great little place not far from home.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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Certified May 17, 2026Yext Knowledge Graph
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