At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
REI is union busting and adding oil executives to their board. Not how I want my co-op to run.
TT
TK
May 2, 2026
1.0
I’ve been a proud co-op member since I turned 18. My mom was a co-op member before then.
I am so disappointed in leadership’s decision not to support workers and their unionizing efforts.
I won’t be giving them anymore business until they change their practices.
BA
B. Ana
Apr 29, 2026
1.0
I waited a week for my order. When I checked on the shipping, the order was canceled without my knowledge. They never sent an email to notify me so I waited a full week for an item I needed immediately. They're charging premium prices for very poor service. Their chat is fake, you can't reach a live agent. I wouldn't recommend a business with such poor infrastructure and service.
KN
Ken Norton
Apr 14, 2026
2.0
I recently shopped in the San Carlos store. A. New floor plan was recently implemented in the store. However designed the plan, clearly didn’t take the consumer into consideration. Good luck on sales! You need a full time guide walking with you at all times to find products. No isle grid exists. It’s a mess!
JJ
Jeena
Apr 1, 2026
3.0
My widowed mom loves REI. I appreciate the seasonal deals from here. Take care.
What kind of outdoor products does REI Headquarters offer?
REI Headquarters offers a variety of quality outdoor gear and clothing, including their own award-winning REI brand products as well as top brands like The North Face, Patagonia, and Columbia.
Where is REI Headquarters located?
REI Headquarters is located at 1700 45th ST East, Sumner, WA 98352, US.
What are the operating hours of REI Headquarters?
REI Headquarters is open Monday to Friday from 8:00 AM to 4:30 PM and is closed on Saturdays and Sundays.
Does REI Headquarters offer any satisfaction guarantee on their products?
Yes, REI stands behind all their products with a 100% satisfaction guarantee.
What payment options are accepted at REI Headquarters?
REI Headquarters accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa for payment.
Is there a mobile app available for shopping at REI?
Yes, REI offers mobile apps available on both iOS and Android devices to shop their outdoor gear.
What nearby places can I visit when coming to REI Headquarters?
Nearby you can find Dillanos Coffee Roasters, a great cafe to enjoy a coffee before or after your REI visit, and Dick's Heating & A/C for any HVAC services you might need.
Are there any gyms or recreational facilities near REI Headquarters?
Yes, Ascend Gymnastics Sumner, True Athletics gym, Roach Gymnastics & Cheer, and Auburn Gymnastics Sumner are all nearby for sports and recreation activities.
Where can I find electronics or mobile phone stores close to REI Headquarters?
RadioShack is located nearby offering electronics, hobby supplies, and mobile phones which might complement your outdoor gear purchases.
What is the best way to contact REI Headquarters?
You can contact REI Headquarters by phone at +1 425-300-3003 or via their website at https://www.rei.com/.
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